855-872-5396: OptumRx Number Out of Service

Quick answer

(855) 872-5396 is out of service. When we called on 5 Nov 2026, it played a OptumRx recording saying the number is not in service. Use the number on the back of the member’s ID card.

(855) 872-5396 Out of service

Where to call instead

Use the number on the back of the member’s ID card. Most of these recordings say the same.
(213) 623-2225Optum Downtown Los Angeles phone tree (213-623-2225)Phone menu guide →
(310) 214-0811Optum Delamo Office LinePhone menu guide →
(310) 316-0811Optum Redondo Beach OfficePhone menu guide →
(310) 324-2592Optum Gardena Office Phone TreePhone menu guide →
(310) 326-9167Optum Torrance office phone treePhone menu guide →
(310) 354-4200Optum main line phone treePhone menu guide →

All Optum phone and fax contacts →

Last checked 5 Nov 2026. We call retired numbers again every month; if one starts answering, this page goes back to describing the line.

Line at a glance

Status: Out of service
Last checked: 5 Nov 2026
Source of message: OptumRx

More questions about (855) 872-5396 (2)

Is (855) 872-5396 still in service?

No. When we called on 5 Nov 2026, it played: “Thank you for calling Optima RX. This phone number is no longer in service. Please dial the number on the back of your ID card. Thank you. Goodbye.”

What number should I call instead?

The recording does not give a new number. Use the number on the back of the member’s ID card, or another Optum number from its payer page.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.