Substrate ARC: EMR & PM Platforms
Give your RCM Services teams an AI boost. Under your brand.
Substrate ARC complements your RCM services team, with agents for denial management, claim status, and payment posting for your practice clients. Our AI agents are faster and cost a fraction of offshore or in-house labor.
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Book a Demo
Read the NextGen story
Read the NextGen story
Why platforms choose Substrate ARC

Your brand, our engine.

White-label
Your brand, our engine
Substrate ARC runs the revenue cycle for your practice clients under your platform's brand.
New revenue
Per-practice upside
A new RCM revenue stream on every client you serve, with margin you keep.
Zero build cost
Ship in weeks, not years
No engineering lift and no integration project. Substrate ARC stands up on login credentials.
“Deploying the Substrate Claim Status AI agent enabled us to handle 4x the volume with the same team.”

Lance Merkley, VP RCMS Technical Services, NextGen RCM Services

Read the NextGen story
Read the NextGen story

Add Substrate ARC to your platform.

Book a 30-minute demo. We'll show you the white-label model and the per-practice economics.

Book a Demo
Book a Demo
Security first, from the ground-up
End-to-end encryption protects sensitive data in transit and at rest, ensuring complete confidentiality.
Zero-trust architecture verifies every request, reducing attack surfaces and preventing unauthorized access.
Regular security audits and compliance checks keep our infrastructure resilient against evolving threats.
Granular access controls allow precise permission management, securing data at every level of the system.
Trust & Security  →
Trust & Security  →
HIPAA
SOC2