Coverage profile
How Substrate can help you with BlueCross BlueShield of Alabama
Substrate can help practices and billers with the following claims tasks for BlueCross BlueShield of Alabama.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with BlueCross BlueShield of Alabama.
Available
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with BlueCross BlueShield of Alabama.
Available
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for BlueCross BlueShield of Alabama.
Available
2027 maternity billing research
When does BlueCross BlueShield of Alabama change OB/GYN billing?
Current policy only
No public 2027 start date found. The current guide directs global maternity billing when the same physician/group provides all components; partial care uses E/M for 1–3 visits, 59425 for 4–6, 59426 for 7+, and 59430 for postpartum-only care.
- Transition start
- Not published
- Billing start
- Not published
- Published
- Not stated in source
- Current As Of
- August 2026
Scope: current Alabama guide; not 2027 guidance
Obstetrics Coding and Documentation Reference Guide. Verify the payer source before claim submission.
Frequently asked questions
BlueCross BlueShield of Alabama payer FAQs
How do I check claim status with BlueCross BlueShield of Alabama?
Providers check BlueCross BlueShield of Alabama via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate BlueCross BlueShield of Alabama portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for BlueCross BlueShield of Alabama?
The primary payer ID for BlueCross BlueShield of Alabama is 00510BC. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for BlueCross BlueShield of Alabama?
The provider portal for BlueCross BlueShield of Alabama is https://providers.bcbsal.org/portal/home. Available features depend on the payer and your account.
What are the 837 payer IDs for BlueCross BlueShield of Alabama?
The 837P and 837I payer ID for BlueCross BlueShield of Alabama is 00510BC via Stedi.
What is the 835 payer ID for BlueCross BlueShield of Alabama?
The 835 payer ID for BlueCross BlueShield of Alabama is 00510BC via Stedi.
What is the 270 payer ID for BlueCross BlueShield of Alabama?
The 270 payer IDs for BlueCross BlueShield of Alabama are 00510BC via Stedi and 00510BC via Availity.
What is the 276 payer ID for BlueCross BlueShield of Alabama?
The 276 payer IDs for BlueCross BlueShield of Alabama are 00510BC via Stedi and 00510BC via Availity.
What state does BlueCross BlueShield of Alabama operate in?
BlueCross BlueShield of Alabama operates in AL.
Routing reference
BlueCross BlueShield of Alabama payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | BlueCross BlueShield of AlabamaSource: Substrate payer directory · last refreshed |
|---|---|
| Operating states | ALSource: Substrate payer directory · last refreshed |
| 837P professional claims payer IDStedi | 00510BCSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 837I institutional claims payer IDStedi | 00510BCSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 835 ERA payer IDStedi | 00510BCEnrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDStedi | 00510BCSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDAvaility | 00510BCSource: Availity payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDStedi | 00510BCSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDAvaility | 00510BCSource: Availity payer catalog · catalog dated · matched by payer ID |
Routing sources and verification
- Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Last refreshed .Open payer website ↗
- Stedi payer catalogMatched by payer ID; matched record: BlueCross BlueShield of Alabama. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
- Availity payer catalogMatched by payer ID; matched record: BCBS ALABAMA INSTITUTIONAL. Source dated .The attached API workbook supplies 270 and 276 payer IDs only. It does not supply 837P, 837I, or 835 IDs.Open current Availity reference ↗
- United Clearinghouse payer catalogMatched by payer name; matched record: BlueCross BlueShield of Alabama. The source did not provide a publication date.The attachment supplies payer names and states only; it does not contain transaction-specific payer IDs.Open current United Clearinghouse reference ↗
Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.
Payer contact directory
BlueCross BlueShield of Alabama phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Eligibility / benefits phone
- (800) 676-2583BLUECROSS BLUESHIELD OF ALABAMA
- Payer fax
(888) 282-1321BLUECROSS BLUESHIELD OF ALABAMA
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
fax(410) 781-7661 | Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
fax(866) 606-6021 | Other stated context, PharmacyBenefit context: Active Coverage; Benefit context: Coverage Basis |
| Pharmacy |
fax(800) 348-3804 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
fax(833) 453-0101 | Other stated contextBenefit context: Coverage Basis |
| |
fax(833) 610-1575 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
fax(833) 938-9934 | Other stated contextBenefit context: Co-Insurance; Benefit context: Deductible |
| Hospital |
fax(844) 295-4637 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
fax(866) 713-6516 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
fax(888) 656-6671 | Other stated contextBenefit context: Coverage Basis |
| |
fax(479) 527-2323 |
| ||
fax(501) 212-8518 |
| ||
fax(501) 378-2562 |
| ||
fax(501) 378-2965 |
| ||
fax(501) 379-1200 |
| ||
fax(888) 282-1321 |
| ||
| phone(800) 322-6384 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 335-8289 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 441-9188 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 451-0287 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 676-2583 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Health Benefit Plan Coverage, Hospital, Hospital - Inpatient |
| phone(800) 700-2533 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 877-7195 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 972-8088 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 977-2273 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 371-0218 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment |
| Chiropractic, Pharmacy |
| phone(844) 354-3241 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(855) 558-1439 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(855) 592-2895 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(866) 797-9884 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment |
| Chiropractic, Pharmacy |
| phone(888) 334-0870 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(888) 350-3447 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 352-7924 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 581-3648 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(530) 271-3200 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(530) 753-3498 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(800) 274-7767 | Utilization managementBenefit context: Co-Insurance |
| Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(800) 832-7850 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(855) 343-4851 | Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(866) 470-6244 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(866) 773-2884 | Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
| phone(916) 228-4300 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(916) 454-2345 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(916) 642-1867 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(916) 779-7656 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(800) 924-7141 | Other stated context, PharmacyBenefit context: Co-Insurance; Benefit context: Benefit Description |
| Hospital - Outpatient, Pharmacy |
| phone(855) 381-1661 | PharmacyBenefit context: Active Coverage |
| Pharmacy |
| phone(866) 205-5107 | Other stated context, PharmacyBenefit context: Active Coverage; Benefit context: Coverage Basis |
| Pharmacy |
| phone(888) 286-3197 | PharmacyBenefit context: Active Coverage |
| Pharmacy |
| phone(855) 339-8558 | Behavioral health, Other stated contextBenefit context: Coverage Basis; Benefit context: Active Coverage |
| Mental Health |
| phone(800) 248-2342 | Other stated contextBenefit context: Co-Insurance; Benefit context: Deductible |
| Hospital |
| phone(800) 397-7337 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital - Inpatient |
| phone(800) 424-8270 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(800) 476-0677 | Other stated contextBenefit context: Non-Covered |
| Vision (Optometry) |
| phone(800) 541-6652 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(800) 664-2583 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(800) 827-4814 | Other stated contextBenefit context: Limitations |
| Hospital - Inpatient, Hospital, Hospital - Inpatient |
| phone(800) 841-9659 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 972-4226 | Other stated contextBenefit context: Co-Payment |
| Hospital - Inpatient |
| phone(833) 447-4397 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(833) 663-8703 | Other stated contextBenefit context: Co-Insurance; Benefit context: Deductible; Benefit context: Coverage Basis |
| Hospital |
| phone(833) 663-8705 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 798-6733 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(833) 800-4032 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(833) 800-4033 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(866) 508-7145 | Other stated contextBenefit context: Co-Payment |
| Chiropractic, Chiropractic, Hospital - Outpatient |
| phone(866) 803-8002 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(877) 986-8136 | Other stated contextBenefit context: Co-Insurance |
| Hospital - Outpatient |
| phone(800) 214-4844 |
| ||
| phone(800) 238-8379 |
| ||
| phone(800) 327-6716 |
| ||
| phone(800) 727-2227 |
| ||
| phone(800) 800-4298 |
| ||
| phone(844) 465-5227 |
| ||
| phone(877) 444-2374 |
| ||
| phone(888) 233-8351 |
|
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 00510
- 00510BC
- 00510BS
- 00510DN
- 1002
- 10025
- 10609
- 12B54
- 2423
- 5558
- ALBCSP
- ALBLC
- ALBLS
- CBAL1
- SB510
- SB510MA
- Z96002
- BCBS Alabama
- BCBSAL
- Blue Cross Blue Shield Alabama
- Blue Cross Blue Shield Alabama Institutional
- Blue Cross Blue Shield Alabama Professional
- Blue Cross and Blue Shield of Alabama
- Blue Cross of Alabama
- BlueCross BlueShield of Alabama - Medicare Advantage
- Credence
- BCBS ALABAMA PROFESSIONAL
- BCBS ALABAMA INSTITUTIONAL