It uses payer information aggregated from millions of claims, eligibility checks, and EOBs to surface current, up to date information about each payer. You can easily see
If the payer is responding via EDI, Browser or API, and how recently

Which of the routes are avaialble

Which programs are live and which lines of business the payer has

The payer's provider portals and payer ids

Phone and fax numbers and what to use each one for

Adjudication trends - how long the payer takes to adjudicate claims on average, as well as the 10th and 90th percentiles

Last but not least - we also tell you which payers you can reach with the Substrate Claim Status Agent, so if you're curious if Substrate can help automate your payer operations, look no further:

More to come. Check it out at www.substrateai.com/payers. If there's payer detail you'd like to see, please reach out!


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