Coverage profile
Work Point C across every published route
Use the current payer record to choose the right claim-status, eligibility, portal, phone, or appeals workflow. Substrate only marks routes that are published for this payer.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Point C.
Other aliases
Also known as
- 00338
- 1595
- 3237
- 37279
- Insurance Administrator of America Incorporated
- INSURANCE ADMINISTRATOR OF AMERICA
- INSADMIN37
Frequently asked questions
Point C payer FAQs
Can I automate Point C portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Point C?
The primary payer ID for Point C is 37279. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What are the 837 payer IDs for Point C?
The 837P and 837I payer ID for Point C is 37279 via Stedi.
What is the 835 payer ID for Point C?
The 835 payer ID for Point C is 37279 via Stedi.
Routing reference
Point C payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Point CSource: Substrate payer directory · data last changed |
|---|---|
| 837P professional claims payer IDStedi | 37279Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 837I institutional claims payer IDStedi | 37279Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 835 ERA payer IDStedi | 37279Enrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID |
Routing sources and verification
- Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Data last changed ; checked .Open payer website ↗
- Stedi payer catalogMatched by payer ID; matched record: Point C. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.
Payer contact directory
Point C phone and fax numbers
Phone menu guides
- (800) 283-2524Point C (formerly Insurance Administrator of America)
- (855) 984-2583Point C Care Management
- (866) 858-7223Point C, formerly UltraBenefits






