800-283-2524: Point C (formerly Insurance Administrator of America)
Quick answer
(800) 283-2524 reaches Point C. It is answered by automated phone menu. From the greeting, press 0 for automated response system; press 4 for Spanish; press 1 for provider; press 2 for member.
Line at a glance
| Health plan | Point C |
|---|---|
| Department | Not listed |
| Purpose | Main line for Point C, formerly Insurance Administrator of America, for providers, members, and clients or prospective clients. |
| Answered by | Automated phone menu |
| How to respond | Keypad |
| Supported languages | English, Spanish |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Automated response system | 0 | |
| Spanish | 4 | |
| Provider | 1 | |
| Member | 2 | |
| Client or prospective client (sales) | 3 |
Shortcuts and conditional instructions
- If you know your party's extension Dial it at any time
- If you are a provider 1 Press 1
- If you are a member 2 Press 2
- If you are a client or prospective client 3 Press 3 for the sales team
Skip the call
- Claims and eligibility information www.pointchealth.com
Questions about (800) 283-2524
Who answers (800) 283-2524?
Point C, formerly known as Insurance Administrator of America (IAA).
How do I get claims and eligibility information without waiting?
Visit pointchealth.com or press 0 for the automated response system. The greeting says this information is available 24 hours a day.
Which key is for providers?
Press 1 for providers, 2 for members, and 3 for clients or prospective clients who want the sales team.