Routing destination

Anthem Blue Cross and Blue Shield Ohio

The first three characters on the member’s current ID card identify this BlueCard home plan. Use the terminal trading partner below for the published electronic routes.

Enhanced claim statusEDI 276/277, Availity ECS, or portal automation

Available

EligibilityEDI 270/271

Available

Appeals agentAI appeals workflow

Not published

Phone and fax contacts

Numbers vary by plan, service, and department. Check the member’s ID card before calling or sending a fax.

Phone lines3

(800) 866-0105Utilization review line: 800-866-0105Utilization review and maternity management line. Pre-certification is handled online or by a representative; the menu also offers case status and the provider portal.Answered by: Automated phone menu → Live person
(866) 549-3531Conversational AI LineAI interview line with no captured greeting or answers.Answered by: AI assistant
(888) 650-4133Anthem Provider ID LineAnthem Blue Cross and Blue Shield provider line that identifies the caller by NPI or tax ID.Answered by: Automated phone menu

Phone numbers199

Anthem Blue Cross Blue Shield Ohio phone numbers
Channel and number	Payer Notes	Department	Specialties
phone(800) 243-1809	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	AETNA	Dental Care
phone(800) 259-2268	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	AETNA DENTAL	Dental Care
phone(800) 268-9012	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	LIBERTY DENTAL	Dental Care
phone(800) 321-0935	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CHESTERFELD RESOURCES, INC.	Dental Care
phone(800) 321-2843	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	THE HOLMAN GROUP	Mental Health
phone(800) 322-6384	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DENTI-CAL	Dental Care
phone(800) 323-5000	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CENTRAL STATES BENEFIT FUND	Vision (Optometry)
phone(800) 323-7268	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	LINECO	Hospital, Hospital - Inpatient
phone(800) 335-8266	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL OF MO	Dental Care
phone(800) 341-8478	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MCNA DENTAL	Dental Care
phone(800) 367-9466	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DENTAL CARE PLUS	Dental Care
phone(800) 373-3727	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	TELLIGEN	Hospital, Hospital - Inpatient
phone(800) 392-2161	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	HEALTHNET FFS	Pharmacy
phone(800) 407-4627	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MEDI-CAL BHA	Mental Health
phone(800) 414-5206	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CIGNA	Dental Care
phone(800) 421-5501	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CVS CAREMARK	Pharmacy
phone(800) 438-6388	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	METLIFE	Dental Care
phone(800) 441-9188	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CUSTOMER SERVICE	Hospital, Hospital - Inpatient
phone(800) 450-3755	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CAREMARK	Pharmacy
phone(800) 451-0287	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CUSTOMER SERVICE	Hospital, Hospital - Inpatient
phone(800) 454-3730	Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment	CARELONRX UTILIZATION MANAGEMENT	Chiropractic, Pharmacy
phone(800) 467-1199	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BLUE VIEW VISION	Vision (Optometry)
phone(800) 487-0771	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MO CONSOLIDATED HC PLAN	Dental Care
phone(800) 494-6262	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MCNA DENTAL	Dental Care
phone(800) 508-6785	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DENTAQUEST	Dental Care
phone(800) 509-2132	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL	Dental Care
phone(800) 521-3605	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	EYEMED	Vision (Optometry)
phone(800) 524-0149	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL DELTA DENTAL OF OHIO	Dental Care
phone(800) 547-9515	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	STANDARD	Dental Care
phone(800) 575-7712	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	KPP KROGER PRESCRIPTION PLAN	Pharmacy
phone(800) 635-1928	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BCBSIL	Hospital, Hospital - Inpatient
phone(800) 672-2378	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CUSTOMER SERVICE	Hospital, Hospital - Inpatient
phone(800) 676-2583	Eligibility / benefits, Other stated contextBenefit context: Other or Additional Payor; Benefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Active Coverage	ANTHEM BLUE CROSS BLUE SHIELD BC/BS OF ARKANSAS BCBS OF MISSISSIPPI BCBSIL BCBSNM CAPITAL BLUE CROSS CUSTOMER SERVICE	Health Benefit Plan Coverage, Health Benefit Plan Coverage, Urgent Care, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Urgent Care, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Vision (Optometry), Hospital, Hospital - Inpatient, Physician Visit - Office: Well, Physician Visit - Office: Well, Urgent Care, Professional (Physician) Visit - Office
phone(800) 762-3159	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	SUPERIOR DENTAL CARE	Dental Care
phone(800) 765-6003	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL OF CA	Dental Care
phone(800) 804-4384	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	COLE VISION	Vision (Optometry)
phone(800) 824-6349	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CAREMARK	Pharmacy
phone(800) 852-1091	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUM BEHAVIORAL SOLUTIONS	Mental Health
phone(800) 854-7771	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MEDI-CAL LA CARE BHA	Mental Health
phone(800) 877-7195	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	VSP VSP VISION CARE	Vision (Optometry)
phone(800) 942-0854	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	METLIFE	Dental Care
phone(800) 944-9587	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CUSTOMER SERVICE	Hospital - Inpatient
phone(800) 972-8088	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CUSTOMER SERVICE	Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Urgent Care, Hospital - Emergency Medical, Emergency Services, Chiropractic, Professional (Physician) Visit - Office, Hospital - Outpatient, Vision (Optometry), Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Urgent Care, Hospital - Emergency Medical, Emergency Services, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Hospital - Outpatient, Vision (Optometry)
phone(800) 977-2273	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MAGELLAN	Pharmacy
phone(800) 987-8357	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	EXPRESS SCRIPTS	Pharmacy
phone(833) 227-0186	Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment	CARELONRX UTILIZATION MANAGEMENT	Chiropractic, Pharmacy
phone(833) 396-0317	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	INGENIORX	Pharmacy
phone(833) 485-6238	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CARELONRX	Pharmacy
phone(833) 812-1797	Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment	CARELONRX UTILIZATION MANAGEMENT	Chiropractic, Pharmacy
phone(833) 812-1800	Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment	CARELONRX UTILIZATION MANAGEMENT	Chiropractic, Pharmacy
phone(833) 848-8730	Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Insurance; Benefit context: Co-Payment	CARELONRX UTILIZATION MANAGEMENT	Chiropractic, Pharmacy
phone(844) 239-7644	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	VSP	Vision (Optometry)
phone(844) 260-5889	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CVS CAREMARK	Pharmacy
phone(844) 265-1710	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUMRX	Pharmacy
phone(844) 550-2712	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	EXPRESS SCRIPTS MEDCO	Pharmacy
phone(844) 616-2724	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MARCH VISION	Vision (Optometry)
phone(844) 826-3450	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MEDIMPACT	Pharmacy
phone(844) 910-3449	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CVS	Pharmacy
phone(844) 912-1226	Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment	CARELONRX UTILIZATION MANAGEMENT	Chiropractic, Pharmacy
phone(855) 208-6575	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DENTAQUEST	Dental Care
phone(855) 251-8826	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BLUE VIEW VISION	Vision (Optometry)
phone(855) 558-1439	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BLUE VIEW VISION	Vision (Optometry)
phone(855) 592-2895	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BLUE VIEW VISION	Vision (Optometry)
phone(855) 690-7796	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BLUE VIEW VISION	Vision (Optometry)
phone(855) 811-2218	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUMRX	Pharmacy
phone(866) 208-5184	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUM	Pharmacy
phone(866) 217-5347	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CVS	Pharmacy
phone(866) 233-4239	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	SAV-RX	Pharmacy
phone(866) 295-6206	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	ESI	Pharmacy
phone(866) 333-2757	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	NAVITUS	Pharmacy
phone(866) 352-8455	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BLUE VIEW VISION	Vision (Optometry)
phone(866) 544-2960	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	EXPRESS SCRIPTS INC	Pharmacy
phone(866) 549-3531	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CAREMARK	Pharmacy
phone(866) 797-9884	Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Insurance; Benefit context: Co-Payment	CARELONRX UTILIZATION MANAGEMENT	Chiropractic, Chiropractic, Hospital - Inpatient, Pharmacy
phone(866) 819-4298	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	SUPERIOR VISION	Vision (Optometry)
phone(866) 827-9866	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BLUE VIEW VISION	Vision (Optometry)
phone(866) 854-8850	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUMRX	Pharmacy
phone(866) 888-0103	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	ALLEGIANT RX	Pharmacy
phone(866) 921-4047	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	TRUE RX	Pharmacy
phone(877) 207-1357	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	EXPRESS SCRIPTS (ESI)	Pharmacy
phone(877) 217-1868	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CVS/CAREMARK	Pharmacy
phone(877) 265-5860	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	ESI	Pharmacy
phone(877) 449-6710	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUM BEHAVIORAL HEALTH	Mental Health
phone(877) 604-2142	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DECARE DENTAL	Dental Care
phone(877) 735-9314	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	EYEMED	Vision (Optometry)
phone(888) 202-1654	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CAREMARK CVS CAREMARK (CVS) CVS/CAREMARK	Pharmacy
phone(888) 215-8903	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	HMC	Dental Care
phone(888) 335-8296	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL	Dental Care
phone(888) 352-7924	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	LIBERTY DENTAL	Dental Care
phone(888) 359-1086	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	LIBERTY DENTAL	Dental Care
phone(888) 466-8673	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	METLIFE	Dental Care
phone(888) 581-3648	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BLUE VIEW VISION	Vision (Optometry)
phone(888) 696-9533	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DENTAQUEST	Dental Care
phone(888) 700-0992	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	LIBERTY DENTAL	Dental Care
phone(888) 737-7479	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	ESI	Pharmacy
phone(888) 741-5232	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MED IMPACT	Pharmacy
phone(888) 752-7229	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CAREMARK	Pharmacy
phone(888) 788-3858	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUM RX	Pharmacy
phone(888) 806-4969	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	EXPRESS SCRIPTS	Pharmacy
phone(888) 964-0089	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CVS	Pharmacy
phone(310) 965-1100	Utilization managementBenefit context: Co-Payment	UTILIZATION MANAGEMENT	Chiropractic
phone(323) 725-8751	Utilization managementBenefit context: Co-Payment	UTILIZATION MANAGEMENT	Chiropractic
phone(800) 274-7767	Other stated context, Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment	ANTHEM BLUE CROSS OF CALIFORNIA UTILIZATION MANAGEMENT	Hospital
phone(800) 305-4271	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(800) 403-4160	Utilization managementBenefit context: Co-Payment	UTILIZATION MANAGEMENT	Chiropractic
phone(800) 832-7850	Other stated context, Utilization managementBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD UTILIZATION MANAGEMENT	Hospital, Urgent Care
phone(818) 265-5413	Utilization managementBenefit context: Co-Payment	UTILIZATION MANAGEMENT	Chiropractic
phone(833) 206-0174	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(833) 206-0178	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(833) 405-9086	Utilization managementBenefit context: Co-Payment	UTILIZATION MANAGEMENT	Chiropractic, Hospital
phone(833) 531-6294	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(833) 782-4905	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(833) 838-2595	Utilization managementBenefit context: Co-Payment	UTILIZATION MANAGEMENT	Hospital
phone(844) 521-6942	Utilization managementBenefit context: Co-Payment	UTILIZATION MANAGEMENT	Chiropractic, Physician Visit - Office: Well
phone(855) 343-4851	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(855) 961-5414	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(866) 438-0184	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(866) 470-6244	Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment	UTILIZATION MANAGEMENT	Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(866) 773-2884	Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information	UTILIZATION MANAGEMENT
phone(866) 871-1419	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(866) 898-9354	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(877) 284-0102	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(877) 499-1774	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(877) 867-7610	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(888) 763-5777	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(888) 779-7247	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Chiropractic
phone(909) 335-6462	Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment	UTILIZATION MANAGEMENT	Chiropractic
phone(909) 625-7175	Utilization managementBenefit context: Co-Payment	UTILIZATION MANAGEMENT	Chiropractic
phone(800) 924-7141	Other stated context, PharmacyBenefit context: Co-Insurance; Benefit context: Benefit Description	BLUECROSS AND BLUESHIELD OF TENNESSEE MAGELLANRX	Hospital - Outpatient, Pharmacy
phone(855) 381-1661	PharmacyBenefit context: Active Coverage	CVS CAREMARK	Pharmacy
phone(866) 325-1794	PharmacyBenefit context: Benefit Description	OPTUM RX	Pharmacy
phone(866) 688-2242	PharmacyBenefit context: Active Coverage	PRIME THERAPEUTICS	Pharmacy
phone(888) 286-3197	PharmacyBenefit context: Active Coverage	CVS CAREMARK	Pharmacy
phone(855) 339-8558	Behavioral health, Other stated contextBenefit context: Active Coverage; Benefit context: Coverage Basis	LUCET	Mental Health
phone(866) 322-1657	Behavioral healthBenefit context: Active Coverage	BEHAVIORAL HEALTH MANAGER	Mental Health
phone(602) 864-4320	Other stated contextBenefit context: Benefit Description	BLUE CROSS BLUE SHIELD OF AZ	Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient
phone(800) 232-2345	Other stated contextBenefit context: Benefit Description	BLUE CROSS BLUE SHIELD OF AZ	Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient
phone(800) 244-6224	Other stated contextBenefit context: Other or Additional Payor	CIGNA HEALTHCARE	Health Benefit Plan Coverage
phone(800) 275-2583	Other stated contextBenefit context: Limitations	AUTHORIZATIONS	Hospital - Inpatient, Hospital
phone(800) 282-4548	Other stated contextBenefit context: Other or Additional Payor	AMBETTER HEALTH INSURANCE	Health Benefit Plan Coverage
phone(800) 392-7366	Other stated contextBenefit context: Other or Additional Payor	BLUE CROSS BLUE SHIELD OF KANSAS	Health Benefit Plan Coverage
phone(800) 424-8270	Other stated contextBenefit context: Coverage Basis	PRIME THERAPEUTICS
phone(800) 452-8507	Other stated contextBenefit context: Active Coverage	HIGHMARK MEDICAL MANAGEMENT & POLICY	Hospital
phone(800) 458-5512	Other stated contextBenefit context: Other or Additional Payor	MEDICA INSURANCE	Health Benefit Plan Coverage
phone(800) 476-0677	Other stated contextBenefit context: Non-Covered	SOUTHLAND NATIONAL INSURANCE CORP	Vision (Optometry)
phone(800) 541-6652	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	BLUE SHIELD OF CALIFORNIA	Hospital
phone(800) 558-4444	Other stated contextBenefit context: Other or Additional Payor	HUMANA	Health Benefit Plan Coverage
phone(800) 605-2556	Other stated contextBenefit context: Co-Payment	BLUE SHIELD OF CALIFORNIA PROMISE HEALTH PLAN	Hospital
phone(800) 664-2583	Other stated contextBenefit context: Active Coverage	HORIZON BCBSNJ	Health Benefit Plan Coverage
phone(800) 678-9133	Other stated contextBenefit context: Benefit Description	ASH - AMERICAN SPECIALTY HEALTH NETWORK	Chiropractic
phone(800) 786-7474	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	BLUE SHIELD OF CALIFORNIA	Hospital
phone(800) 827-4814	Other stated contextBenefit context: Limitations	SKAI BLUE CROSS AND BLUE SHIELD	Hospital - Inpatient
phone(800) 841-9659	Other stated contextBenefit context: Co-Insurance	BCBS OF MISSISSIPPI	Hospital
phone(800) 842-5252	Other stated contextBenefit context: Other or Additional Payor	UNITED HEALTHCARE	Health Benefit Plan Coverage
phone(800) 892-6116	Other stated contextBenefit context: Co-Insurance	BCBSKC MED MGMT DEPT	Hospital - Inpatient
phone(800) 905-4102	Other stated contextBenefit context: Active Coverage	BLUECROSS VISION	Vision (Optometry)
phone(800) 920-2485	Other stated contextBenefit context: Active Coverage	EXCELLUS BLUE CROSS BLUE SHIELD	Health Benefit Plan Coverage
phone(800) 972-4226	Other stated contextBenefit context: Benefit Description	ASH - AMERICAN SPECIALTY HEALTH NETWORK	Chiropractic
phone(800) 982-8089	Other stated contextBenefit context: Co-Insurance	EMPIRE MEDICAL MANAGEMENT	Hospital
phone(800) 992-5498	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Urgent Care
phone(833) 447-4397	Other stated contextBenefit context: Coverage Basis	REACH KIDNEY CARE
phone(833) 462-0104	Other stated contextBenefit context: Limitations	AMERICAN HEALTH HOLDING	Hospital, Hospital - Inpatient
phone(833) 578-4441	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital - Inpatient
phone(833) 592-9954	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient, Urgent Care
phone(833) 592-9956	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital, Hospital - Inpatient, Urgent Care
phone(833) 639-1634	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient, Urgent Care
phone(833) 639-1635	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital - Inpatient
phone(833) 663-8703	Other stated contextBenefit context: Co-Insurance; Benefit context: Coverage Basis	CREDENCE BCBS PA LOGIC SOLUTIONS	Hospital
phone(833) 663-8705	Other stated contextBenefit context: Co-Insurance	CREDENCE BCBS	Hospital
phone(833) 798-6733	Other stated contextBenefit context: Coverage Basis	BCBSAL
phone(833) 800-4033	Other stated contextBenefit context: Coverage Basis	BCBSAL
phone(833) 953-1754	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital - Inpatient
phone(844) 241-7087	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital, Hospital - Inpatient
phone(844) 412-0889	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital - Inpatient, Urgent Care
phone(844) 682-1545	Other stated contextBenefit context: Other or Additional Payor	SHOW ME HEALTH ADMINISTRATORS	Health Benefit Plan Coverage
phone(844) 759-4857	Other stated contextBenefit context: Co-Payment	ANTHEM BLUE CROSS AND BLUE SHIELD	Urgent Care
phone(855) 288-8356	Other stated contextBenefit context: Coverage Basis	CARELON MEDICAL BENEFITS MANAGEMENT
phone(855) 333-5730	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	ANTHEM BLUE CROSS OF CALIFORNIA	Hospital, Hospital, Hospital - Inpatient
phone(866) 205-5107	Other stated contextBenefit context: Coverage Basis	PA LOGIC SOLUTIONS
phone(866) 398-1922	Other stated contextBenefit context: Co-Insurance	UM ORGANIZATION	Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(866) 633-2446	Other stated contextBenefit context: Other or Additional Payor	UNITED HEALTHCARE	Health Benefit Plan Coverage
phone(866) 643-7087	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS BLUE SHIELD	Hospital
phone(866) 678-7603	Other stated contextBenefit context: Co-Insurance	QUANTUM	Hospital, Hospital - Inpatient
phone(866) 803-8002	Other stated contextBenefit context: Coverage Basis	CARELON MEDICAL BENEFITS MANAGEMENT EVICORE HEALTHCARE
phone(877) 233-1800	Other stated contextBenefit context: Other or Additional Payor	UMR	Health Benefit Plan Coverage
phone(877) 392-9865	Other stated contextBenefit context: Other or Additional Payor	MEDICARE PART A & PART B COVERAGE MEDICARE PART B	Health Benefit Plan Coverage
phone(877) 535-2128	Other stated contextBenefit context: Other or Additional Payor	AETNA	Health Benefit Plan Coverage
phone(877) 814-4803	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	ANTHEM BLUE CROSS AND BLUE SHIELD UM ORGANIZATION	Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient, Hospital, Hospital - Outpatient, Urgent Care
phone(877) 842-3210	Other stated contextBenefit context: Other or Additional Payor	UNITED HEALTHCARE	Health Benefit Plan Coverage
phone(888) 949-2352	Other stated contextBenefit context: Co-Insurance	PATRIUS HEALTH	Hospital
phone(888) 953-6703	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	CARELON	Hospital
phone(800) 214-4844		ANTHEM BLUE CROSS BLUE SHIELD
phone(800) 392-2512		ANTHEM BLUE CROSS BLUE SHIELD
phone(800) 432-3990		ANTHEM BLUE CROSS BLUE SHIELD
phone(800) 727-2227		ANTHEM BLUE CROSS BLUE SHIELD
phone(800) 800-4298		ANTHEM BLUE CROSS BLUE SHIELD
phone(844) 465-5227		ANTHEM BLUE CROSS BLUE SHIELD
phone(877) 444-2374		ANTHEM BLUE CROSS BLUE SHIELD
phone(888) 233-8351		ANTHEM BLUE CROSS BLUE SHIELD

Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.

Fax numbers16

Anthem Blue Cross Blue Shield Ohio fax numbers
Channel and number	Payer Notes	Department	Specialties
fax(866) 411-2573	Prior authorizationBenefit context: Co-Insurance	ACUTE INPATIENT REHABILITATION ADMISSION PRECERTIFICATION SKILLED NURSING FACILITY ADMISSION PRECERTIFICATION	Hospital
fax(866) 411-2585	Prior authorizationBenefit context: Co-Insurance	ACUTE INPATIENT HOSPITAL ADMISSION PRECERTIFICATION	Hospital
fax(410) 781-7661	Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information	UTILIZATION MANAGEMENT
fax(323) 889-2100	Other stated contextBenefit context: Co-Payment	BLUE SHIELD OF CALIFORNIA PROMISE HEALTH PLAN	Hospital
fax(800) 348-3804	Other stated contextBenefit context: Co-Insurance	BCBS OF MISSISSIPPI	Hospital
fax(833) 453-0101	Other stated contextBenefit context: Coverage Basis	REACH KIDNEY CARE
fax(833) 610-1575	Other stated contextBenefit context: Co-Insurance	CREDENCE BCBS	Hospital
fax(833) 938-9934	Other stated contextBenefit context: Co-Insurance	CREDENCE BCBS	Hospital
fax(844) 295-4637	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	BLUE SHIELD OF CALIFORNIA	Hospital
fax(844) 696-0975	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	BLUE SHIELD OF CALIFORNIA	Hospital
fax(866) 606-6021	Other stated contextBenefit context: Coverage Basis	PA LOGIC SOLUTIONS
fax(877) 665-5542	Other stated contextBenefit context: Limitations	AMERICAN HEALTH HOLDING	Hospital, Hospital - Inpatient
fax(888) 656-6671	Other stated contextBenefit context: Coverage Basis	PRIME THERAPEUTICS
fax(479) 527-2323		ANTHEM BLUE CROSS BLUE SHIELD
fax(501) 378-2562		ANTHEM BLUE CROSS BLUE SHIELD
fax(501) 379-1200		ANTHEM BLUE CROSS BLUE SHIELD

Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.

Retired numbers8

These numbers played a not-in-service recording when called. Do not use them; call the replacement or the number on the member’s ID card.

(800) 295-4119Not in service when called; re-check pending
(800) 397-7337Not in service when called; re-check pending
(800) 441-2273Not in service when called; re-check pending
(800) 627-7244Not in service when called; re-check pending
(855) 243-3326Not in service when called; re-check pending
(855) 872-5396Out of service
(855) 918-2256Not in service when called; re-check pending
(877) 988-9378Out of serviceUse (877) 842-3210

Member ID guidance

Read the prefix from the current card.

Do not infer a prefix from another member or an older card. Federal Employee Program IDs beginning with a single “R” follow a separate route.

LLLNNNLNNNNNLLLLNNLNNNNN

Masked formats use L for a letter, N for a number, and ? for an unknown character. No member IDs are published.

Evidence

Source and verification

Prefix, home plan, and state: Substrate BlueCard mapping snapshot. Data last changed Sep 25, 2026; checked Nov 13, 2026. Check the current prefix with BCBS ↗
Terminal payer and payer ID: Linked to the directory’s terminal payer record, checked Nov 13, 2026. Open the payer routing sources →
Availability signals: Substrate’s reviewed route configuration and claim-status network, checked Nov 13, 2026.

Use the member’s current ID card and confirm the current payer or clearinghouse route before submission. Prefix associations and transaction support can change.

JWV

Anthem Blue Cross and Blue Shield Ohio

Phone and fax contacts

Read the prefix from the current card.

Source and verification

Other Anthem Blue Cross Blue Shield Ohio prefixes