Substrate ARC: Payment Posting
Supercharge payment posting. Resolve exceptions handsfree.
Up to 4x your payment posting productivity with your current team. Substrate's AI agents handle straightforward posts with rules and reason through exceptions: bundles, case rates, globals, payer reversals, and provider-level adjustments. Cost per posted transaction drops up to 75%.
Account Ledger
Cameron Mitchell
Source
ERA #847291
99214
01/15/2025
+$149.60
90837
01/15/2025
-$49.20
Posted
$0.00
Exceptions
0
Balance
$0.00

Pick Four

Most vendors make you pick two of these. With Substrate, you get all four.
More

Up to 4x your posting volume with the same team.

Faster

Live in days, value in hours.

Lower

Cost per posted transaction drops up to 75%.

Easy

No integration project. Skip the IT, API, and EDI build.

How the posting agent works. From ERA file to fully posted payments and exceptions

01

Handles every post, exceptions included

Rules handle clean posts; the agents reason through exceptions, errors, and edge cases.

02

Bundling, case rates, and globals

Detects and handles case rates, globals, and other bundling write-offs.

03

Recoups and reversals

Resolves payer reversals out of the box and writes recoups to the correct ledgers in your PM.

04

Provider-level adjustments

Tracks payer clawbacks and recoups to the cent.

05

Integrated reporting

Insight into payer balances, recoups, exceptions, and trends.

Over 3,500 Payers Available
Covers all of the payers your team bills
EDI endpoints, direct APIs and browser-based portal agents across commercial, government and portal-only payers.
View Payers  →
View Payers  →

Substrate ARC: Posting

What is AI payment posting software?

AI payment posting software reads ERAs, matches payments to claims, posts standard adjustments, and surfaces only true exceptions such as case rates, recoups, and split payments. Substrate AI, Waystar, Availity, and Optum appear most often. Substrate posts overnight and flags the exceptions that need a human.

Updated August 2026. Compare payment posting guides and ERA automation.

Best AI payment posting softwareHow to automate ERA payment posting

How does exception posting differ from auto-posting?

Auto-posting writes clean 835s. Exception posting handles recoup sequencing, case rates, global billing, and credit-balance adjustments. Substrate does both and only queues true exceptions.

Can it handle recoups and case rates?

Yes. The agent parses recoup ordering, debit/credit sequencing, and case-rate mismatches, then posts what it can and flags the rest with the supporting ERA lines.

What data do you need to get started?

ERA/835 files and claim-level data from your PM. Most teams send an initial file and see posted results within 48 hours. No engineering project.

Does it replace my clearinghouse or PM posting module?

No. Substrate posts into the PM or data store you already use. Keep your clearinghouse for 835 delivery; the agent does the exception work your team does today.

See Substrate ARC run your payment posting.

Talk to us and we'll show you exception handling and reconciliation on your remits.

Talk to Us
Security first, from the ground-up
End-to-end encryption protects sensitive data in transit and at rest, ensuring complete confidentiality.
Zero-trust architecture verifies every request, reducing attack surfaces and preventing unauthorized access.
Regular security audits and compliance checks keep our infrastructure resilient against evolving threats.
Granular access controls allow precise permission management, securing data at every level of the system.