A few fields per claim: date of service, NPI, date of birth, first name, last name and payer name. Most teams are returning results within 24 hours of sending us an initial file.

Your clearinghouse uses EDI 276/277, which covers around 500 payers and often returns vague responses like "see remittance advice." Our agent also uses browser-based portal access and direct APIs, covering 4,000+ payers with the actual denial reason from the portal.

Yes. Medicare and Medicaid are often portal-only, meaning there is no EDI claim status available for them at all. Our browser agents handle these along with hundreds of other portal-only and long-tail payers.

You onboard it the same way you would add a human biller. Give it portal credentials and it logs in, handles two-factor authentication, navigates pop-ups and finds claims the same way a person would. All securely stored an an encrypted vault.

We are agnostic to the system of record you use. Results push into your PM, data lake, or wherever you manage AR. No code or engineering resources required on your end.

The agent interprets the error, adjusts inputs and retries with a different combination. "Entity not found" might mean it needs a different NPI. "Unable to respond" means the payer is down and it should retry later. Every failure teaches the agent what to try next time.

When a specific payer ID, NPI and route combination succeeds, the agent stores it. Next time a similar claim arrives, it leads with the proven approach instead of trying combinations from scratch. This knowledge compounds over time across all claims.