Coverage profile
Work WellNet across every published route
Use the current payer record to choose the right claim-status, eligibility, portal, phone, or appeals workflow. Substrate only marks routes that are published for this payer.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with WellNet.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with WellNet.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for WellNet.
Other aliases
Also known as
- 14437
- 25711
- 8801
- WellNet Health Plans
- WellNet Healthcare
Frequently asked questions
WellNet payer FAQs
How do I check claim status with WellNet?
Providers check WellNet via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate WellNet portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for WellNet?
The primary payer ID for WellNet is 25711. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What are the 837 payer IDs for WellNet?
The 837P and 837I payer ID for WellNet is 25711 via Stedi.
What is the 270 payer ID for WellNet?
The 270 payer IDs for WellNet are 25711 via Stedi and 25711 via Availity.
What is the 276 payer ID for WellNet?
The 276 payer IDs for WellNet are 25711 via Stedi and 25711 via Availity.
Routing reference
WellNet payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | WellNetSource: Substrate payer directory · data last changed |
|---|---|
| 837P professional claims payer IDStedi | 25711Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 837I institutional claims payer IDStedi | 25711Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDStedi | 25711Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDAvaility | 25711Source: Availity payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDStedi | 25711Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDAvaility | 25711Source: Availity payer catalog · catalog dated · matched by payer ID |
Routing sources and verification
- Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Data last changed ; checked .Open payer website ↗
- Stedi payer catalogMatched by payer ID; matched record: WellNet. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
- Availity payer catalogMatched by payer ID; matched record: WELLNET HEALTH PLANS. Source dated .The attached API workbook supplies 270 and 276 payer IDs only. It does not supply 837P, 837I, or 835 IDs.Open current Availity reference ↗
Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.
Payer contact directory
WellNet phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Eligibility / benefits phone
- (267) 348-3492WELLNET HEALTHCARE ADMINISTRATIVE SVCS
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(267) 348-3492Phone menu guide → | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Health Benefit Plan Coverage |
| phone(800) 727-1733 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Health Benefit Plan Coverage |
| phone(877) 734-6692 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Health Benefit Plan Coverage |
Phone and fax numbers sourced directly from the payer response
Phone menu guides
- (267) 348-3492WellNet Healthcare Provider and Member Services