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Independence Blue Cross

Independence Blue Cross logo

Provider portalapps.availity.com ↗

Primary payer ID
Compare transaction IDs ↓
Last successful claim statusWithin the past 48 hoursObserved across Substrate's claim-status network.
SupportedEDI 276/277EDI 270/271Browser automation

Coverage profile

Work Independence Blue Cross across every published route

Use the current payer record to choose the right claim-status, eligibility, portal, phone, or appeals workflow. Substrate only marks routes that are published for this payer.

Claim status

EDI 276/277

The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Independence Blue Cross.

Available

Eligibility

EDI 270/271

The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Independence Blue Cross.

Available

Portal claim status

Browser automation

The Substrate Claim Status Agent can check claim status via the payer portal for Independence Blue Cross.

Available

Other aliases

Also known as

  • 100337
  • 10262
  • 2781
  • 3560
  • 54704
  • 54704MA
  • IBC01
  • PAIBCE
  • SX083
  • Independence Blue Cross - Medicare Advantage
  • Independence Blue Cross Dental Plan – Blueextrasm
  • Independence Blue Cross Pennsylvania
  • Independence Blue Cross Pennsylvania Personal Choice
  • Keystone Health Plan East
  • INDEPENDENCEBCPA
  • INDEPENDENCE BC PENNSLYVANIA PERSONAL CHOICE
  • INDEPENDENCE BC PENNSYLVANIA
  • CAPITAL BLUE CROSS

Frequently asked questions

Independence Blue Cross payer FAQs

How do I check claim status with Independence Blue Cross?

Providers check Independence Blue Cross via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.

What is the payer ID for Independence Blue Cross?

The primary payer ID for Independence Blue Cross is 54704. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.

What is the provider portal for Independence Blue Cross?

The provider portal for Independence Blue Cross is https://apps.availity.com/. Available features depend on the payer and your account.

What are the 837 payer IDs for Independence Blue Cross?

The 837P and 837I payer ID for Independence Blue Cross is 54704 via Stedi.

What is the 835 payer ID for Independence Blue Cross?

The 835 payer ID for Independence Blue Cross is 54704 via Stedi.

What is the 270 payer ID for Independence Blue Cross?

The 270 payer IDs for Independence Blue Cross are 54704 via Stedi and 100337 via Availity.

What is the 276 payer ID for Independence Blue Cross?

The 276 payer ID for Independence Blue Cross is 54704 via Stedi.

What state does Independence Blue Cross operate in?

Independence Blue Cross operates in PA.

Routing reference

Independence Blue Cross payer IDs and operating states

Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.

Independence Blue Cross payer name, operating states, and transaction-specific payer IDs
Payer nameIndependence Blue CrossSource: Substrate payer directory · last refreshed
Operating statesPASource: Substrate payer directory · last refreshed
837P professional claims payer IDStedi54704Source: Stedi payer catalog · catalog dated · matched by payer ID
837I institutional claims payer IDStedi54704Source: Stedi payer catalog · catalog dated · matched by payer ID
835 ERA payer IDStedi54704Enrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID
270 eligibility payer IDStedi54704Source: Stedi payer catalog · catalog dated · matched by payer ID
270 eligibility payer IDAvaility100337Source: Availity payer catalog · catalog dated · matched by payer name
276 claim status payer IDStedi54704Source: Stedi payer catalog · catalog dated · matched by payer ID

Routing sources and verification

  • Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Last refreshed .Open payer website ↗
  • Stedi payer catalogMatched by payer ID; matched record: Independence Blue Cross. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
  • Availity payer catalogMatched by payer name; matched record: INDEPENDENCE BC PENNSYLVANIA. Source dated .The attached API workbook supplies 270 and 276 payer IDs only. It does not supply 837P, 837I, or 835 IDs.Open current Availity reference ↗
  • United Clearinghouse payer catalogMatched by payer name; matched record: Independence Blue Cross. The source did not provide a publication date.The attachment supplies payer names and states only; it does not contain transaction-specific payer IDs.Open current United Clearinghouse reference ↗

Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.

Payer contact directory

Independence Blue Cross phone and fax numbers

Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.

Eligibility / benefits phone
(800) 676-2583INDEPENDENCE BLUE CROSS
Utilization management fax
(410) 781-7661UTILIZATION MANAGEMENT
Independence Blue Cross payer phone and fax directory
Channel and numberPayer NotesDepartmentSpecialties
fax(410) 781-7661Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • UTILIZATION MANAGEMENT
fax(800) 348-3804Other stated contextBenefit context: Co-Insurance
  • BCBS OF MISSISSIPPI
Hospital
fax(501) 378-2562
  • ARKANSAS BLUE CROSS BLUE SHIELD
phone(800) 676-2583Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • ARKANSAS BLUE CROSS BLUE SHIELD
  • BCBSTX
  • INDEPENDENCE BLUE CROSS
  • KEYSTONE FIRST
Health Benefit Plan Coverage
phone(866) 470-6244Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(866) 773-2884Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • UTILIZATION MANAGEMENT
phone(484) 862-3506Other stated contextBenefit context: Active Coverage
  • MEDICAL MANAGEMENT & POLICY
Hospital
phone(800) 275-2583Other stated contextBenefit context: Active Coverage; Benefit context: Co-Insurance; Benefit context: Co-Payment; Benefit context: Limitations
  • AUTHORIZATIONS
Chiropractic, Consultation, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital, Physician Visit - Office: Well, Physician Visit - Office: Well
phone(800) 452-8507Other stated contextBenefit context: Active - Pending Investigation
  • HIGHMARK MEDICAL MANAGEMENT & POLICY
Hospital
phone(800) 664-2583Other stated contextBenefit context: Active Coverage
  • HORIZON BCBSNJ
Health Benefit Plan Coverage
phone(800) 832-7850Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Urgent Care
phone(800) 841-9659Other stated contextBenefit context: Co-Insurance
  • BCBS OF MISSISSIPPI
Hospital
phone(800) 952-3404Other stated contextBenefit context: Co-Payment
  • AHA
Hospital
phone(833) 424-7770Other stated contextBenefit context: Co-Payment
  • AHA
Hospital
phone(888) 234-2393Other stated contextBenefit context: Co-Payment
  • AHA
Hospital

Phone and fax numbers sourced directly from the payer response

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services — including claims affected by the 2027 CPT code revisions — providers should consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.