855-311-3158: CVS Health Number Out of Service

Quick answer

(855) 311-3158 is out of service. When we called on 5 Nov 2026, it played a CVS Health recording saying the number is not in service. Listed for Cigna. Use the number on the back of the member’s ID card.

(855) 311-3158 Out of service

Where to call instead

Use the number on the back of the member’s ID card. Most of these recordings say the same.
(310) 965-1101Health Plan Response UnitPhone menu guide →
(704) 944-6268Unidentified Line With AI AssistantPhone menu guide →
(800) 236-4782Retiree Service Center Phone TreePhone menu guide →
(800) 244-6224Cigna AI AssistantPhone menu guide →
(800) 310-6645Employee Benefits Service CenterPhone menu guide →
(800) 311-4725Cigna Customer Service for Federal Express PilotsPhone menu guide →

All Cigna phone and fax contacts →

Last checked 5 Nov 2026. We call retired numbers again every month; if one starts answering, this page goes back to describing the line.

Line at a glance

Status: Out of service
Last checked: 5 Nov 2026
Source of message: CVS Health
Listed for: Cigna

More questions about (855) 311-3158 (3)

Is (855) 311-3158 still in service?

No. When we called on 5 Nov 2026, it played: “You have reached a CVS health number that is not in service. Please check the number on the back of your current prescription ID card.”

What number should I call instead?

The recording does not give a new number. Use the number on the back of the member’s ID card, or another Cigna number from its payer page.

Who does (855) 311-3158 belong to?

The recording names CVS Health. Payer records list the number for Cigna.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.