800-236-4782: Retiree Service Center Phone Tree
Quick answer
Retiree service center line for retiree benefits, where life insurance callers reach a voicemail prompt.
Call observed . Partially mapped — deeper menu options still being called. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Retirees, retiree benefits, health insurance, or prescription benefits | 1 | |
| Life insurance | 2 | VoicemailCaller heard a prompt to leave a message after the tone. |
| Pound for further options | 2 then # | |
| Operator or remain on the line for assistance | 0 | Live personA representative (Chandrika) greeted the caller after the menu and asked how she could help. |
Line at a glance
- Answered by
- Automated phone menu → Live person → Voicemail
- How to respond
- Keypad
- Supported languages
- English
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 44 s
Thank you for calling the retiree service center. Your call may be monitored for quality assurance. If you know your party's 4 digit extension number, you may enter it at any time. If you are a retiree or are calling regarding retiree benefits, health insurance, or prescription benefits, press 1. If you are calling regarding life insurance, press 2. Otherwise, press 0 or remain on the line for further assistance. Good afternoon, Chandrika speaking, how can I help you?
Press 2 · 43 s
Thank you for calling the retiree service center. Your call may be monitored for quality assurance. If you know your party's 4 digit extension number, you may enter it at any time. If you are a retiree or are calling regarding retiree benefits, health insurance, or prescription benefits, press 1. If you are calling regarding life insurance, press 2. Otherwise, press 0 or remain on the line for further assistance. Please leave a message after the tone. After you are done recording, you can press pound for further options.
Press 2 → # · 43 s
Thank you for calling the retiree service center. Your call may be monitored for quality assurance. If you know your party's 4 digit extension number, you may enter it at any time. If you are a retiree or are calling regarding retiree benefits, health insurance, or prescription benefits, press 1. If you are calling regarding life insurance, press 2. Otherwise, press 0 or remain on the line for further assistance. Please leave a message after the tone. After you are done recording, you can press pound for further options.
More questions about (800) 236-4782 (2)
How do I reach a representative?
Stay on the line or press 0 after the greeting.
Where do life insurance calls go?
Pressing 2 plays a prompt to leave a message after the tone.