Routing destination
Regence BlueCross BlueShield
The first three characters on the member’s current ID card identify this BlueCard home plan. Use the terminal trading partner below for the published electronic routes.
Enhanced claim statusEDI 276/277, Availity ECS, or portal automation
Available
EligibilityEDI 270/271
Available
Appeals agentAI appeals workflow
Not published
Phone and fax contacts
Numbers vary by plan, service, and department. Check the member’s ID card before calling or sending a fax.
Phone lines2
- (855) 522-8898Regence provider customer service: 855-522-8898Regence provider customer service line. Referrals go to a hold queue; the dental option asks for a provider tax ID.Answered by: Automated phone menu → Hold queue
- (877) 417-6222Regence Provider Customer ServiceRegence provider customer service line for Regence, BridgeSpan and Asuris members and for BlueCard (non-Regence member) claims.Answered by: Automated phone menu
Phone numbers31
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(800) 710-9341 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 877-7195 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 981-3546 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(844) 770-1500 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 274-7767 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(855) 629-3650 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(855) 339-8558 | Behavioral health, Other stated contextBenefit context: Active Coverage; Benefit context: Coverage Basis |
| Mental Health |
| phone(602) 864-4320 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient |
| phone(800) 232-2345 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient |
| phone(800) 351-2370 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(800) 424-8270 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(800) 523-6435 | Other stated contextBenefit context: Co-Payment |
| Hospital - Emergency Accident, Hospital - Emergency Medical, Emergency Services |
| phone(800) 780-7881 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(800) 862-3338 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 447-4397 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(833) 592-9954 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 663-8703 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 800-4033 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(855) 258-6451 | Other stated contextBenefit context: Co-Payment |
| Hospital |
| phone(855) 778-9047 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(866) 205-5107 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(866) 678-7603 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital, Hospital - Inpatient |
| phone(866) 803-8002 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(877) 291-0360 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(888) 849-3682 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(800) 214-4844 |
| ||
| phone(800) 253-0838 |
| ||
| phone(800) 327-6716 |
| ||
| phone(800) 452-6333 |
| ||
| phone(800) 676-2583 |
| ||
| phone(877) 417-6222 |
|
Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.
Fax numbers9
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| fax(503) 654-8570 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| fax(800) 453-4341 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| fax(833) 453-0101 | Other stated contextBenefit context: Coverage Basis |
| |
| fax(833) 938-9934 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| fax(855) 836-3884 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| fax(866) 606-6021 | Other stated contextBenefit context: Coverage Basis |
| |
| fax(877) 663-7526 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| fax(877) 955-3548 | Other stated contextBenefit context: Co-Payment |
| Hospital |
| fax(888) 282-1321 |
|
Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.
Member ID guidance
Read the prefix from the current card.
Do not infer a prefix from another member or an older card. Federal Employee Program IDs beginning with a single “R” follow a separate route.
Masked formats use L for a letter, N for a number, and ? for an unknown character. No member IDs are published.
Evidence
Source and verification
- Prefix, home plan, and state
- Substrate BlueCard mapping snapshot. Data last changed ; checked . Check the current prefix with BCBS ↗
- Terminal payer and payer ID
- Linked to the directory’s terminal payer record, checked . Open the payer routing sources →
- Availability signals
- Substrate’s reviewed route configuration and claim-status network, checked .
Use the member’s current ID card and confirm the current payer or clearinghouse route before submission. Prefix associations and transaction support can change.