800-792-7925: Independence Blue Cross Medicare phone tree
Quick answer
Independence Blue Cross Medicare sales line. Non-members press 1, current members press 2 for benefits, billing or claims, and providers press 3.
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Call observed . Partially mapped — deeper menu options still being called. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Not a current member (Medicare sales) | 1 | |
| Current member: benefits, billing or claims | 2 | |
| Provider | 3 | Asks for your IDAsked for an added-security entry. |
Line at a glance
- Department
- Medicare sales
- Answered by
- Automated phone menu
- How to respond
- Keypad
- Supported languages
- English
Shortcuts and conditional instructions
- If not a current member of an Independence Blue Cross Medicare Advantage or Medigap plan 1 Press 1
- If current Medicare member with questions about existing benefits, billing or claims 2 Press 2
- If provider 3 Press 3
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 1 min 40 s
Thank you for calling Independence Blue Cross Medicare sales department. Independence Blue Cross offers PPO, HMO POS, and HMO Medicare advantage plans with a Medicare contract. Enrollment in Independence Blue Cross PPO, HMO POS, and HMO Medicare advantage plans depends on contract renewal. Your call may be recorded for quality assurance and training purposes. While you are not required to provide any health related information, unless needed to determine enrollment eligibility, your cooperation with answering a few questions will help us provide you with plan information that meets your needs. All information provided is kept private and strictly confidential. Please listen carefully as our options have recently changed. If you are not currently a member of an Independence Blue Cross Medicare Advantage or Medigap plan, please press 1. If you are a current Medicare member and have questions on your existing benefits, billing, or claims, please press 2. If you are a provider, please press 3. Thank you for calling Independence Blue Cross Medicare sales department. Independence Blue Cross offers PPO, HMO POS, and HMO Medicare Advantage plans with a Medicare contract. In
Press 3 · 1 min 48 s
Thank you for calling Independence Blue Cross Medicare sales department. Independence Blue Cross offers PPO, HMO POS, and HMO Medicare advantage plans with a Medicare contract. Enrollment in Independence Blue Cross PPO, HMO POS, and HMO Medicare advantage plans depends on contract renewal. Your call may be recorded for quality assurance and training purposes. While you are not required to provide any health related information, unless needed to determine enrollment eligibility, your cooperation with answering a few questions will help us provide you with plan information that meets your needs. All information provided is kept private and strictly confidential. Please listen carefully as our options have recently changed. If you are not currently a member of an Independence Blue Cross Medicare advantage or Medigap plan, please press 1. If you are a current Medicare member and have questions on your existing benefits, billing, or claims, please press 2. If you are a provider, please press 3. Thank you for calling Independence Blue Cross Medicare sales department. Independence Blue Cross offer Thank you for calling. For added security, please enter. 6.15. For added security, please enter. 6.15.
More questions about (800) 792-7925 (2)
Is this the line for current Medicare members?
Current members with benefit, billing or claim questions press 2. That branch was not called.
What does the provider option ask for?
It asks for an added-security entry. Our entry was rejected as invalid.