Coverage profile
Work Healthy Blue North Carolina across every published route
Use the current payer record to choose the right claim-status, eligibility, portal, phone, or appeals workflow. Substrate only marks routes that are published for this payer.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Healthy Blue North Carolina.
Supported
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Healthy Blue North Carolina.
Available
Enhanced claim status
Availity ECSSupported
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Healthy Blue North Carolina.
Supported
Other aliases
Also known as
- 00602
- 00602MA
- 14422
- 5022
- 5086
- 602
- 9133
- HBLUNC
- Healthy Blue Care Together
- Healthy Blue of North Carolina
- HealthyBlue Care Together
- HEALTHYBLU
Payer intelligence
Observed adjudication timing
How long completed claims in Substrate’s aggregate network took from payer receipt to the 835 payment date.
Median time to payment
8 days- 10% of adjudications by
- 7 days
- 90% of adjudications by
- 9 days
- Applicable state coverage
- GA
- Current As Of
- August 2026
Five-month median trend
Days to 835 paymentView chart data as a table
| Service month | Median | 10% of adjudications by | 90% of adjudications by | Completed claims | Coverage |
|---|---|---|---|---|---|
| Apr | 9 days | 7 days | 9 days | 629 | GA |
| May | 8.9 days | 7 days | 9 days | 1,864 | GA |
| Jun | 8.3 days | 7 days | 9 days | 1,798 | GA |
| Jul | 9 days | 7 days | 9 days | 1,764 | GA |
| Aug | 8 days | 7 days | 9 days | 536 | GA |
Frequently asked questions
Healthy Blue North Carolina payer FAQs
How do I check claim status with Healthy Blue North Carolina?
Providers check Healthy Blue North Carolina via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate Healthy Blue North Carolina portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Healthy Blue North Carolina?
The primary payer ID for Healthy Blue North Carolina is 00602. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Healthy Blue North Carolina?
The provider portal for Healthy Blue North Carolina is https://apps.availity.com/. Available features depend on the payer and your account.
What are the 837 payer IDs for Healthy Blue North Carolina?
The 837P and 837I payer ID for Healthy Blue North Carolina is 00602 via Stedi.
What is the 835 payer ID for Healthy Blue North Carolina?
The 835 payer ID for Healthy Blue North Carolina is 00602 via Stedi.
What is the 270 payer ID for Healthy Blue North Carolina?
The 270 payer IDs for Healthy Blue North Carolina are 00602 via Stedi and 602 via Availity.
What is the 276 payer ID for Healthy Blue North Carolina?
The 276 payer IDs for Healthy Blue North Carolina are 00602 via Stedi and 602 via Availity.
What state does Healthy Blue North Carolina operate in?
Healthy Blue North Carolina operates in NC.
Routing reference
Healthy Blue North Carolina payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Healthy Blue North CarolinaSource: Substrate payer directory · data last changed |
|---|---|
| Operating states | NCSource: Substrate payer directory · data last changed |
| 837P professional claims payer IDStedi | 00602Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 837I institutional claims payer IDStedi | 00602Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 835 ERA payer IDStedi | 00602Enrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDStedi | 00602Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDAvaility | 602Source: Availity payer catalog · catalog dated · matched by payer name |
| 276 claim status payer IDStedi | 00602Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDAvaility | 602Source: Availity payer catalog · catalog dated · matched by payer name |
Routing sources and verification
- Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Data last changed ; checked .Open payer website ↗
- Stedi payer catalogMatched by payer ID; matched record: Healthy Blue North Carolina. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
- Availity payer catalogMatched by payer name; matched record: HEALTHY BLUE NORTH CAROLINA. Source dated .The attached API workbook supplies 270 and 276 payer IDs only. It does not supply 837P, 837I, or 835 IDs.Open current Availity reference ↗
- United Clearinghouse payer catalogMatched by payer name; matched record: Healthy Blue North Carolina. The source did not provide a publication date.The attachment supplies payer names and states only; it does not contain transaction-specific payer IDs.Open current United Clearinghouse reference ↗
Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.
Payer contact directory
Healthy Blue North Carolina phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Eligibility / benefits phone
- (800) 676-2583Healthy Blue North Carolina
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(800) 322-6384 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 335-8289 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 392-2161 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 407-4627 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(800) 454-3730 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment |
| Chiropractic, Pharmacy |
| phone(800) 508-6785 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 521-3605 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 676-2583 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 723-4337 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 877-7195 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 977-2273 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 485-6238 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 239-7644 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(844) 594-5084 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 616-2724 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(855) 434-9237 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(855) 702-6262 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(855) 918-2256 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(866) 352-8455 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(866) 797-9884 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(866) 819-4298 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(888) 334-0870 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(888) 696-9533 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 274-7767 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(800) 627-7244 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(833) 405-9086 | Utilization managementBenefit context: Co-Payment |
| Chiropractic, Hospital |
| phone(833) 838-2595 | Utilization managementBenefit context: Co-Payment |
| Hospital |
| phone(844) 227-8350 | Utilization managementBenefit context: Co-Payment |
| Urgent Care |
| phone(844) 521-6942 | Utilization managementBenefit context: Co-Payment |
| Chiropractic, Physician Visit - Office: Well |
| phone(844) 594-5072 | Utilization managementBenefit context: Co-Payment |
| Chiropractic |
| phone(855) 354-2242 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(866) 470-6244 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(916) 779-7656 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(916) 874-9670 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(800) 222-5028 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 244-6224 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 282-4548 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 533-1120 | Other stated contextBenefit context: Co-Insurance |
| Urgent Care |
| phone(800) 828-7622 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 842-5252 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(844) 682-1545 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(866) 251-1689 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(866) 350-7598 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 233-1800 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 392-9865 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 535-2128 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 593-2872 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 687-1180 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 687-1196 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 842-3210 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
Phone and fax numbers sourced directly from the payer response