Coverage profile
Work Excellus BlueCross BlueShield across every published route
Use the current payer record to choose the right claim-status, eligibility, portal, phone, or appeals workflow. Substrate only marks routes that are published for this payer.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Excellus BlueCross BlueShield.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Excellus BlueCross BlueShield.
Coordination of benefits
Real-time checkThe Substrate Eligibility Agent can check coordination of benefits for other active coverage and primary or secondary order with Excellus BlueCross BlueShield. Results can be partial. Enrollment is not required for this check.
Other aliases
Also known as
- 00302
- 00802
- 00804
- 00805
- 00806
- 100940
- 10323
- 10461
- 10469
- 10470
- 12B37
- 12B38
- 3524
- 3525
- 3533
- 3534
- 806
- AFQTI
- BCBSCNY
- BCBSUW
- BCBSX
- CBNYR
- ECLLS
- EPMFB
- FZKBZ
- N2BLS
- N2FEP
- N4BLS
- N6BLS
- SB802
BlueCard home-plan routing
BCBS prefixes for Excellus BlueCross BlueShield
These 68 member ID prefixes resolve to Excellus BlueCross BlueShield as their terminal payer. Open a prefix to review its home plan, state, payer ID, and published routes.
Member ID prefixes
AGBBCBS prefixASBBCBS prefixASGBCBS prefixAZNBCBS prefixCGPBCBS prefixCMXBCBS prefixCRLBCBS prefixCUBBCBS prefixCXJBCBS prefixDHPBCBS prefixGAHBCBS prefixHVLBCBS prefixIMABCBS prefixIWGBCBS prefixKAYBCBS prefixKDDBCBS prefixLJGBCBS prefixLUABCBS prefixLWWBCBS prefixMMFBCBS prefixNAUBCBS prefixNFJBCBS prefixNSOBCBS prefixPAYBCBS prefixRMCBCBS prefixSDSBCBS prefixSROBCBS prefixSUDBCBS prefixSUSBCBS prefixTNSBCBS prefixTNYBCBS prefixTPTBCBS prefixUFUBCBS prefixUIGBCBS prefixURLBCBS prefixUSRBCBS prefixVYABCBS prefixVYBBCBS prefixVYCBCBS prefixVYEBCBS prefixVYHBCBS prefixVYIBCBS prefixVYKBCBS prefixVYMBCBS prefixVYPBCBS prefixVYSBCBS prefixVYTBCBS prefixVYUBCBS prefixVYVBCBS prefixVYWBCBS prefixVYXBCBS prefixVYYBCBS prefixVYZBCBS prefixWFMBCBS prefixWFZBCBS prefixWGNBCBS prefixWNDBCBS prefixYNBBCBS prefixYNCBCBS prefixYNDBCBS prefixYNEBCBS prefixYNGBCBS prefixYNHBCBS prefixYNIBCBS prefixYNJBCBS prefixYNLBCBS prefixYNMBCBS prefixYNSBCBS prefix
Routing reference
Excellus BlueCross BlueShield payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Excellus BlueCross BlueShieldSource: Substrate payer directory · data last changed |
|---|---|
| Operating states | NYSource: Substrate payer directory · data last changed |
| 837P professional claims payer IDStedi | 10323Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 837I institutional claims payer IDStedi | 10323Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 835 ERA payer IDStedi | 10323Enrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDStedi | 10323Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDAvaility | 10094010323Source: Availity payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDStedi | 10323Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDAvaility | 10323Source: Availity payer catalog · catalog dated · matched by payer ID |
Routing sources and verification
- Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Data last changed ; checked .Open payer website ↗
- Stedi payer catalogMatched by payer ID; matched record: Excellus BlueCross BlueShield. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
- Availity payer catalogMatched by payer ID; matched record: EXCELLUS BCBS NEW YORK. Source dated .The attached API workbook supplies 270 and 276 payer IDs only. It does not supply 837P, 837I, or 835 IDs.Open current Availity reference ↗
- United Clearinghouse payer catalogMatched by payer name; matched record: Excellus BlueCross BlueShield. The source did not provide a publication date.The attachment supplies payer names and states only; it does not contain transaction-specific payer IDs.Open current United Clearinghouse reference ↗
Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.
Phone and fax contacts
Numbers vary by plan, service, and department. Check the member’s ID card before calling or sending a fax.
Phone lines1
- (585) 454-1700585-454-1700 (Excellus Blue Cross Blue Shield)Routes callers to customer care (2), sales and the walk-in resource center (3), or human resources (4); employment verification is by email only.Answered by: Automated phone menu → AI assistant
Phone numbers7
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(800) 451-0287 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(855) 811-2218 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(866) 773-2884 | Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
| phone(877) 284-0102 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(800) 920-2485 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(855) 798-2627 | Other stated contextBenefit context: Other or Additional Payor |
| |
| phone(800) 676-2583 |
|
Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.
Fax numbers1
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| fax(410) 781-7661 | Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information |
|
Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.