800-292-8868: Blue Cross and Blue Shield of Alabama
Quick answer
Language choice, then routes Blue Cross and Blue Shield of Alabama callers to customer, provider, or dental options.
Call observed . The recorded menu was reviewed. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| English | 1 or say English | Opens a menu |
| Blue Cross and Blue Shield customer | 1 or say Englishthen 1 or say customer | |
| Health provider | 1 or say Englishthen 2 or say provider | |
| Dentist | 1 or say Englishthen 3 or say dentist | |
| Para espanol | 8 or say Spanish |
Line at a glance
- Answered by
- Automated phone menu
- How to respond
- Keypad or voice
- Supported languages
- English, Spanish
Shortcuts and conditional instructions
- If prefers Spanish 8 Press 8
- If health provider Press 1 or say 'English' for English; then press or say 2
- If dentist Press 1 or say 'English' for English; then press or say 3
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 22 s
Welcome to Blue Cross and Blue Shield of Alabama. For English, press 1. Para español, presione 8. For English, press 1. Para español, presione 8.
Press 1 · 53 s
Welcome to Blue Cross and Blue Shield of Alabama. For English, press 1. Para español, presione 8. For English, press 1. Para español, presione 8. If you're a Blue Cross and Blue Shield customer, press or say 1. If you're a health provider, press or say 2. If you're a dentist, press or say 3. If you're a Blue Cross and Blue Shield customer, press or say 1. If you're a health provider, press or say 2. If you're a dentist, press or say 3.
More questions about (800) 292-8868 (2)
How do I get Spanish service?
Press 8 at the greeting. This option was not tried during mapping.
Which option is for providers?
After English, press 2 for health provider.