205-988-2200: Blue Cross and Blue Shield of Alabama Line
Quick answer
Blue Cross and Blue Shield of Alabama line that asks for the last nine digits of the member contract number before it opens the account.
Call observed . Partially mapped — deeper menu options still being called. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Enter last 9 digits of contract number | Say or enter the last nine digits of your contract number | Asks for your IDAsked by keypad or voice. |
Line at a glance
- Answered by
- Automated phone menu
- How to respond
- Keypad or voice
- Supported languages
- English
- Have ready
- Member ID
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 46 s
Welcome to Blue Cross and Blue Shield of Alabama. Your contract number can be found on the front of your ID card. The first three characters are your prefix. followed by 9 numbers. To access your contract, we only need the last 9 numbers of your contract number. Please press or say the last 9 numbers of your contract number. We are looking for the numbers from your contract. No letters are needed. Please press or say the numbers of your contract now.
More questions about (205) 988-2200 (3)
Which digits does the line ask for?
The last nine digits of the contract number on the front of the ID card.
What is the prefix for?
The first three characters of the contract number are the prefix; the line asks only for the last nine digits.
Can I include letters?
No. The greeting says no letters are needed.