AR BCBS Provider Portal, Payer ID 00520 & Claim Status

Coverage profile

Work Arkansas Blue Cross and Blue Shield across every published route

Use the current payer record to choose the right claim-status, eligibility, portal, phone, or appeals workflow. Substrate only marks routes that are published for this payer.

Claim status

EDI 276/277

The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Arkansas Blue Cross and Blue Shield.

Supported

Eligibility

EDI 270/271

The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Arkansas Blue Cross and Blue Shield.

Available

Portal claim status

Browser automation

The Substrate Claim Status Agent can check claim status via the payer portal for Arkansas Blue Cross and Blue Shield.

Supported

Appeals agent

AI appeals workflow

The Substrate Appeals Agent can submit appeals for RFIs, medical record requests, downcoding reconsiderations, and more via the payer portal for Arkansas Blue Cross and Blue Shield.

Available

Other aliases

Also known as

00181
00520
10028
2416
520
5596
83470
ARBCBS
ARBLS
CBAR1
SB520
TLY26
Arkansas Blue Cross Blue Shield
Arkansas Blue Cross and Blue Shield - Medicare Advantage
Arkansas BlueCross BlueShield
Blue Cross Blue Shield Arkansas
Blue Cross Blue Shield of Arkansas
USAble Mutual Insurance Company
ARKANSAS BCBS
BCBS ARKANSAS

BlueCard home-plan routing

BCBS prefixes for Arkansas Blue Cross and Blue Shield

These 141 member ID prefixes resolve to Arkansas Blue Cross and Blue Shield as their terminal payer. Open a prefix to review its home plan, state, payer ID, and published routes.

Member ID prefixes

2027 maternity billing research

When does Arkansas Blue Cross and Blue Shield change OB/GYN billing?

Confirmed 2027 guidance

For Arkansas Blue Cross members, follow the recommended maternity billing phases based on the date of the initial prenatal visit for confirmation of pregnancy. The first non-global phase begins May 15, 2026; complete 2027 billing instructions are not supplied here.

Transition start: 2026-05-15
Billing start: Initial prenatal confirmation-visit cohorts beginning May 15, 2026
Published: 2026-05-04
Current As Of: August 2026

Scope: Maternity medical billing for Arkansas Blue Cross members; specific commercial and Medicare product applicability is not identified.

Open Arkansas Blue Cross and Blue Shield in the payer explorer →

View Payer Policy ↗Upstream page ↗

Maternity services coding changes. Verify the payer source before claim submission.

Frequently asked questions

Arkansas Blue Cross and Blue Shield payer FAQs

How do I check claim status with Arkansas Blue Cross and Blue Shield?

Providers check Arkansas Blue Cross and Blue Shield via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.

Can I automate Arkansas Blue Cross and Blue Shield portal follow-up?

Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.

What is the payer ID for Arkansas Blue Cross and Blue Shield?

The primary payer ID for Arkansas Blue Cross and Blue Shield is 00520. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.

What is the provider portal for Arkansas Blue Cross and Blue Shield?

The provider portal for Arkansas Blue Cross and Blue Shield is https://apps.availity.com/. Available features depend on the payer and your account.

What are the 837 payer IDs for Arkansas Blue Cross and Blue Shield?

The 837P and 837I payer ID for Arkansas Blue Cross and Blue Shield is 00520 via Stedi.

What is the 835 payer ID for Arkansas Blue Cross and Blue Shield?

The 835 payer ID for Arkansas Blue Cross and Blue Shield is 00520 via Stedi.

What is the 270 payer ID for Arkansas Blue Cross and Blue Shield?

The 270 payer IDs for Arkansas Blue Cross and Blue Shield are 00520 via Stedi and 00520 via Availity.

What is the 276 payer ID for Arkansas Blue Cross and Blue Shield?

The 276 payer IDs for Arkansas Blue Cross and Blue Shield are 00520 via Stedi and 00520 via Availity.

What state does Arkansas Blue Cross and Blue Shield operate in?

Arkansas Blue Cross and Blue Shield operates in AR.

Routing reference

Arkansas Blue Cross and Blue Shield payer IDs and operating states

Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.

Arkansas Blue Cross and Blue Shield payer name, operating states, and transaction-specific payer IDs
Payer name	Arkansas Blue Cross and Blue ShieldSource: Substrate payer directory · data last changed Oct 5, 2026
Operating states	ARSource: Substrate payer directory · data last changed Oct 5, 2026
837P professional claims payer IDStedi	`00520`Source: Stedi payer catalog · catalog dated Aug 8, 2026 · matched by payer ID
837I institutional claims payer IDStedi	`00520`Source: Stedi payer catalog · catalog dated Aug 8, 2026 · matched by payer ID
835 ERA payer IDStedi	`00520`Enrollment requiredSource: Stedi payer catalog · catalog dated Aug 8, 2026 · matched by payer ID
270 eligibility payer IDStedi	`00520`Source: Stedi payer catalog · catalog dated Aug 8, 2026 · matched by payer ID
270 eligibility payer IDAvaility	`00520`Source: Availity payer catalog · catalog dated Feb 2025 · matched by payer ID
276 claim status payer IDStedi	`00520`Source: Stedi payer catalog · catalog dated Aug 8, 2026 · matched by payer ID
276 claim status payer IDAvaility	`00520`Source: Availity payer catalog · catalog dated Feb 2025 · matched by payer ID

Routing sources and verification

Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Data last changed Oct 5, 2026; checked Oct 8, 2026.Open payer website ↗
Stedi payer catalogMatched by payer ID; matched record: Arkansas Blue Cross and Blue Shield. Source dated Aug 8, 2026.PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
Availity payer catalogMatched by payer ID; matched records: ARKANSAS BCBS, BCBS ARKANSAS. Source dated Feb 2025.The attached API workbook supplies 270 and 276 payer IDs only. It does not supply 837P, 837I, or 835 IDs.Open current Availity reference ↗
United Clearinghouse payer catalogMatched by payer name; matched record: Arkansas Blue Cross and Blue Shield. The source did not provide a publication date.The attachment supplies payer names and states only; it does not contain transaction-specific payer IDs.Open current United Clearinghouse reference ↗

Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.

Payer contact directory

Arkansas Blue Cross and Blue Shield phone and fax numbers

Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.

Payer phone: (800) 287-4188ARKANSAS BLUE CROSS AND BLUE SHIELD
Utilization management fax: (410) 781-7661UTILIZATION MANAGEMENT

Arkansas Blue Cross and Blue Shield payer phone and fax directory
Channel and number	Payer Notes	Department	Specialties
fax`(410) 781-7661`	Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information	UTILIZATION MANAGEMENT
fax`(479) 527-2323`	Other stated contextBenefit context: Other or Additional Payor	ABCBS ABCBS AMI ABCBS EXCHANGE
fax`(501) 212-8518`	Other stated contextBenefit context: Other or Additional Payor	HEALTH ADVANTAGE
fax`(501) 378-2562`	Other stated contextBenefit context: Other or Additional Payor	ARKANSAS BLUE CROSS BLUE SHIELD
fax`(501) 378-2965`	Other stated contextBenefit context: Other or Additional Payor	BLUEADVANTAGE ADMINISTRATORS OF ARK
fax`(800) 348-3804`	Other stated contextBenefit context: Co-Insurance	BCBS OF MISSISSIPPI	Hospital
fax`(800) 453-4341`	Other stated contextBenefit context: Co-Insurance	CLINICAL INTAKE OPERATIONS	Hospital
fax`(833) 453-0101`	Other stated contextBenefit context: Coverage Basis	REACH KIDNEY CARE
fax`(833) 610-1575`	Other stated contextBenefit context: Co-Insurance	CREDENCE BCBS	Hospital
fax`(833) 938-9934`	Other stated contextBenefit context: Co-Insurance	CREDENCE BCBS	Hospital
fax`(844) 295-4637`	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	BLUE SHIELD OF CALIFORNIA	Hospital
fax`(866) 606-6021`	Other stated contextBenefit context: Coverage Basis	PA LOGIC SOLUTIONS
fax`(877) 665-5542`	Other stated contextBenefit context: Limitations	AMERICAN HEALTH HOLDING	Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient
fax`(501) 379-1200`		SKAI BLUE CROSS BLUE SHIELD
fax`(888) 282-1321`		ARKANSAS BLUECROSS
phone(312) 653-1947	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	Customer Service	Hospital, Hospital - Inpatient
phone(800) 243-1809	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	AETNA	Dental Care
phone(800) 323-5000	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	Central States Benefit Fund	Vision (Optometry)
phone(800) 335-8266	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL DELTA DENTAL OF MO	Dental Care
phone(800) 335-8289	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL OF VA	Dental Care
phone(800) 364-6331	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CVS/CAREMARK	Pharmacy
phone(800) 441-9188	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	Customer Service	Hospital, Hospital - Inpatient
phone(800) 450-8753	Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment	CARELONRX UTILIZATION MANAGEMENT	Hospital, Pharmacy
phone(800) 451-0287	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CUSTOMER SERVICE	Hospital, Hospital - Inpatient
phone(800) 507-3800	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	Superior Vision	Vision (Optometry)
phone(800) 524-0149	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL	Dental Care
phone(800) 575-7712	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	KROGER PRESCRIPTION PLAN	Pharmacy
phone(800) 635-1928	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BCBSIL	Hospital, Hospital - Inpatient
phone(800) 638-3120	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	Spectera	Vision (Optometry)
phone(800) 672-2378	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CUSTOMER SERVICE	Hospital, Hospital - Inpatient
phone(800) 676-2583	Eligibility / benefits, Other stated contextBenefit context: Other or Additional Payor; Benefit context: Contact Following Entity for Eligibility or Benefit Information	ARKANSAS BLUE CROSS BLUE SHIELD ARKANSAS BLUECROSS BLUEADVANTAGE ADMINISTRATORS OF ARK CUSTOMER SERVICE Customer Service HEALTH ADVANTAGE Highmark Wholecare	Health Benefit Plan Coverage, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Hospital - Emergency Medical, Emergency Services, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Urgent Care, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Vision (Optometry)
phone(800) 711-4555	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUM RX	Pharmacy
phone(800) 877-7195	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	VSP	Vision (Optometry)
phone(800) 942-0854	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	METLIFE PPO AND RURAL PPO	Dental Care
phone(800) 972-8088	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CUSTOMER SERVICE	Hospital, Hospital - Inpatient
phone(833) 790-1010	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CVS/CAREMARK	Pharmacy
phone(844) 783-1399	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUMRX CORETRUST	Pharmacy
phone(855) 811-2218	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUMRX	Pharmacy
phone(866) 208-5184	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUM	Pharmacy
phone(866) 233-4239	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	SAV-RX	Pharmacy
phone(866) 496-2371	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL	Dental Care
phone(866) 819-4298	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	SUPERIOR VISION	Vision (Optometry)
phone(877) 277-3368	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	AETNA RR DENTAL PLAN	Dental Care
phone(888) 352-7924	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	LIBERTY DENTAL	Dental Care
phone(888) 741-5232	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MED IMPACT	Pharmacy
phone(888) 797-8911	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CVS CAREMARK	Pharmacy
phone(800) 274-7767	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(800) 336-7767	Utilization managementBenefit context: Co-Payment	UTILIZATION MANAGEMENT	Hospital
phone(855) 343-4851	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(866) 470-6244	Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment	UTILIZATION MANAGEMENT	Hospital
phone(866) 773-2884	Other stated context, Utilization managementBenefit context: Co-Insurance; Benefit context: Contact Following Entity for Eligibility or Benefit Information	Pre Service Review UTILIZATION MANAGEMENT	Hospital - Inpatient
phone(866) 871-1419	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(800) 334-8134	PharmacyBenefit context: Exclusions	RX BENEFITS	Pharmacy
phone(800) 924-7141	Other stated context, PharmacyBenefit context: Co-Insurance; Benefit context: Benefit Description	BLUECROSS AND BLUESHIELD OF TENNESSEE MAGELLANRX	Hospital - Inpatient, Hospital - Outpatient, Pharmacy
phone(855) 381-1661	PharmacyBenefit context: Active Coverage	CVS CAREMARK	Pharmacy
phone(888) 286-3197	PharmacyBenefit context: Active Coverage	CVS CAREMARK	Pharmacy
phone(800) 245-1150	Behavioral healthBenefit context: Non-Covered	BHS	Mental Health
phone(855) 339-8558	Behavioral health, Other stated contextBenefit context: Active Coverage; Benefit context: Coverage Basis	LUCET	Mental Health
phone(602) 864-4320	Other stated contextBenefit context: Benefit Description	BLUE CROSS BLUE SHIELD OF AZ	Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient
phone(800) 232-2345	Other stated contextBenefit context: Benefit Description	BLUE CROSS BLUE SHIELD OF AZ	Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient
phone(800) 248-2342	Other stated contextBenefit context: Co-Insurance; Benefit context: Deductible	BCBS ALABAMA BCBS OF ALABAMA	Hospital
phone(800) 351-2370	Other stated contextBenefit context: Co-Insurance	CLINICAL INTAKE OPERATIONS	Hospital
phone(800) 424-8270	Other stated contextBenefit context: Coverage Basis	PRIME THERAPEUTICS
phone(800) 452-8507	Other stated contextBenefit context: Active Coverage	HIGHMARK MEDICAL MANAGEMENT & POLICY	Hospital
phone(800) 476-0677	Other stated contextBenefit context: Non-Covered	SOUTHLAND NATIONAL INSURANCE CORP	Vision (Optometry)
phone(800) 482-6655	Other stated contextBenefit context: Other or Additional Payor	ABCBS
phone(800) 523-6435	Other stated contextBenefit context: Co-Payment	LABLUE Clinical Inquiry	Chiropractic
phone(800) 541-6652	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	BLUE SHIELD OF CALIFORNIA	Hospital
phone(800) 664-2583	Other stated contextBenefit context: Active Coverage	HORIZON BCBSNJ	Health Benefit Plan Coverage
phone(800) 780-7881	Other stated contextBenefit context: Co-Insurance	CLINICAL INTAKE OPERATIONS	Hospital
phone(800) 800-4298	Other stated contextBenefit context: Other or Additional Payor	ABCBS AMI ABCBS EXCHANGE
phone(800) 827-4814	Other stated contextBenefit context: Limitations	BLUEADVANTAGE ADMINISTRATORS OF ARKANSAS CENTRAL REGION CASE MANAGEMENT OR MEDICAL AUDIT AND REVIEW MEDICAL AUDIT AND REVIEW SKAI BLUE CROSS AND BLUE SHIELD	Hospital, Hospital - Inpatient, Hospital - Inpatient, Hospital - Outpatient, Hospital - Outpatient, Hospital, Hospital - Inpatient
phone(800) 841-9659	Other stated contextBenefit context: Co-Insurance	BCBS OF MISSISSIPPI	Hospital
phone(800) 869-7093	Other stated contextBenefit context: Co-Insurance	HMA HEALTH SERVICES DEPARTMENT	Hospital - Inpatient
phone(800) 920-2485	Other stated contextBenefit context: Active Coverage	EXCELLUS BLUE CROSS BLUE SHIELD	Health Benefit Plan Coverage
phone(833) 424-7770	Other stated contextBenefit context: Co-Payment	AHA	Hospital
phone(833) 447-4397	Other stated contextBenefit context: Coverage Basis	REACH KIDNEY CARE
phone(833) 462-0104	Other stated contextBenefit context: Limitations	AMERICAN HEALTH HOLDING	Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(833) 592-9956	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital - Inpatient
phone(833) 639-1634	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital, Hospital - Inpatient
phone(833) 639-1637	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital - Inpatient
phone(833) 663-8703	Other stated contextBenefit context: Co-Insurance	CREDENCE BCBS	Hospital
phone(833) 663-8705	Other stated contextBenefit context: Co-Insurance	CREDENCE BCBS	Hospital
phone(833) 798-6733	Other stated contextBenefit context: Coverage Basis	BCBSAL
phone(833) 800-4033	Other stated contextBenefit context: Coverage Basis	BCBSAL
phone(844) 230-3689	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Urgent Care
phone(844) 864-4352	Other stated contextBenefit context: Co-Payment	AHA	Hospital
phone(866) 205-5107	Other stated contextBenefit context: Coverage Basis	PA LOGIC SOLUTIONS
phone(866) 398-1922	Other stated contextBenefit context: Co-Insurance	UM ORGANIZATION	Hospital, Hospital - Outpatient
phone(866) 803-8002	Other stated contextBenefit context: Coverage Basis	CARELON MEDICAL BENEFITS MANAGEMENT EVICORE HEALTHCARE
phone(866) 952-0353	Other stated contextBenefit context: Deductible	QUANTUM HEALTH	Hospital
phone(877) 288-0719	Other stated contextBenefit context: Coverage Basis	HEALTH EQUITY
phone(877) 324-2990	Other stated contextBenefit context: Co-Insurance	QUANTUM HEALTH	Hospital
phone(877) 986-8136	Other stated contextBenefit context: Co-Insurance	QUANTUM HEALTH	Hospital - Outpatient
phone(888) 953-6703	Other stated contextBenefit context: Co-Insurance	CARELON	Hospital
phone(800) 214-4844		ARKANSAS BLUECROSS
phone(800) 238-8379		MEDIPAK
phone(800) 287-4188		ARKANSAS BLUE CROSS AND BLUE SHIELD
phone(800) 327-6716		ARKANSAS BLUECROSS
phone(844) 465-5227		SKAI BLUE CROSS BLUE SHIELD

Phone and fax numbers sourced directly from the payer response

Arkansas Blue Cross and Blue Shield