Coverage profile
Work Aetna Dental Medicare across every published route
Use the current payer record to choose the right claim-status, eligibility, portal, phone, or appeals workflow. Substrate only marks routes that are published for this payer.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Aetna Dental Medicare.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Aetna Dental Medicare.
Other aliases
Also known as
- 18014
- AETNA MEDICARE EPO PPO DENTAL
- AETNA (COMMERCIAL & MEDICARE)
Frequently asked questions
Aetna Dental Medicare payer FAQs
Can I automate Aetna Dental Medicare portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Aetna Dental Medicare?
The primary payer ID for Aetna Dental Medicare is 18014. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Aetna Dental Medicare?
The provider portal for Aetna Dental Medicare is https://apps.availity.com/. Available features depend on the payer and your account.
What is the 270 payer ID for Aetna Dental Medicare?
The 270 payer ID for Aetna Dental Medicare is 18014 via Stedi.
Routing reference
Aetna Dental Medicare payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Aetna Dental MedicareSource: Substrate payer directory · data last changed |
|---|---|
| 270 eligibility payer IDStedi | 18014Source: Stedi payer catalog · catalog dated · matched by payer ID |
Routing sources and verification
- Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Data last changed ; checked .Open payer website ↗
- Stedi payer catalogMatched by payer ID; matched record: Aetna Dental Medicare. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.
Payer contact directory
Aetna Dental Medicare phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Other stated context phone
- (844) 362-0934Aetna Better Health of New Jersey
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(844) 362-0934 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(855) 676-5772 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
Phone and fax numbers sourced directly from the payer response