Routing destination
Highmark Blue Cross Blue Shield Delaware
The first three characters on the member’s current ID card identify this BlueCard home plan. Use the terminal trading partner below for the published electronic routes.
Phone and fax contacts
Numbers vary by plan, service, and department. Check the member’s ID card before calling or sending a fax.
Phone lines1
- (800) 572-2872Highmark Clinical Services Utilization ManagementHighmark clinical services utilization management line for acute care facilities reporting discharge dates or calling about concurrent review.Answered by: Automated phone menu → Hold queue
Phone numbers4
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(855) 343-4851 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(800) 572-2872 | Other stated contextBenefit context: Active Coverage |
| Hospital |
| phone(866) 331-3292 | Other stated contextBenefit context: Active Coverage |
| Hospital |
| phone(800) 676-2583 |
|
Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.
Member ID guidance
Read the prefix from the current card.
Do not infer a prefix from another member or an older card. Federal Employee Program IDs beginning with a single “R” follow a separate route.
Masked formats use L for a letter, N for a number, and ? for an unknown character. No member IDs are published.
Evidence
Source and verification
- Prefix, home plan, and state
- Substrate BlueCard mapping snapshot. Data last changed ; checked . Check the current prefix with BCBS ↗
- Terminal payer and payer ID
- Linked to the directory’s terminal payer record, checked . Open the payer routing sources →
- Availability signals
- Substrate’s reviewed route configuration and claim-status network, checked .
Use the member’s current ID card and confirm the current payer or clearinghouse route before submission. Prefix associations and transaction support can change.