BlueCard home-plan routing

M3O

BCBS prefix

M3O routes to Anthem Blue Cross and Blue Shield Virginia in VA.

Check eligibility for free

  • Enhanced eligibility across 3+ clearinghouses
  • Coordination of benefits via CAQH registry
  • Insurance coverage discovery
  • Includes payer portal check
Bundled codes for maternity are deleted January 1, 2027Get ready for the change >>

Routing destination

Anthem Blue Cross and Blue Shield Virginia

The first three characters on the member’s current ID card identify this BlueCard home plan. Use the terminal trading partner below for the published electronic routes.

Enhanced claim statusEDI 276/277, Availity ECS, or portal automation
Available
EligibilityEDI 270/271
Available
Appeals agentAI appeals workflow
Not published

Phone and fax contacts

Numbers vary by plan, service, and department. Check the member’s ID card before calling or sending a fax.

Phone lines4
  • (336) 521-4051Healthkeepers After HoursAfter-hours line for Healthkeepers that offers extension dialing and then holds callers for the after hours agent.Answered by: Automated phone menu → Hold queue
  • (800) 533-1120Anthem Blue Cross and Blue Shield Provider ServicesProvider services line for Anthem Blue Cross and Blue Shield and its affiliate HealthKeepers, Inc., where an AI virtual assistant first asks for the provider's NPI or tax ID.Answered by: AI assistant
  • (833) 592-9956Anthem Blue Cross and Blue Shield and HealthKeepers, Inc.Phone line for Anthem Blue Cross and Blue Shield and its affiliate HealthKeepers, Inc. that asks callers to identify as a member or healthcare provider.Answered by: Automated phone menu
  • (855) 856-9286Anthem Provider Services Virtual AssistantAnthem provider services line answered by an AI virtual assistant that starts by asking for the provider's NPI or tax ID.Answered by: AI assistant
Phone numbers249
Anthem Blue Cross and Blue Shield Virginia phone numbers
Channel and numberPayer NotesDepartmentSpecialties
phone(209) 660-0239Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DENTAL (GUARDIAN)
Dental Care
phone(800) 206-4005Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EXPRESS SCRIPTS
Pharmacy
phone(800) 224-5513Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EXPRESS SCRIPT
Pharmacy
phone(800) 237-6060Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
  • DELTA DENTAL OF VA
Dental Care
phone(800) 244-6224Eligibility / benefits, Other stated contextBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Other or Additional Payor
  • CIGNA
  • CIGNA DENTAL
  • CIGNA HEALTHCARE
Dental Care, Health Benefit Plan Coverage
phone(800) 257-9946Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS/CAREMARK
Pharmacy
phone(800) 268-9012Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • LIBERTY DENTAL
Dental Care
phone(800) 282-2881Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • ESI
Pharmacy
phone(800) 311-4725Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CIGNA DENTAL
Dental Care
phone(800) 321-0935Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CHESTERFELD RESOURCES, INC.
Dental Care
phone(800) 322-6384Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DENTI-CAL
Dental Care
phone(800) 335-8266Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
  • DELTA DENTAL OF MO
Dental Care
phone(800) 335-8289Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL OF VA
Dental Care
phone(800) 347-6541Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
Dental Care
phone(800) 364-6331Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS CAREMARK
  • CVS/CAREMARK
Pharmacy
phone(800) 367-1934Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MED CARE MANAGEMENT
Hospital, Hospital, Hospital - Inpatient
phone(800) 373-3727Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • TELLIGEN
Hospital, Hospital - Inpatient
phone(800) 407-4627Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MEDI-CAL BHA
Mental Health
phone(800) 441-7705Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • VALENZ
Chiropractic
phone(800) 441-9188Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
Hospital, Hospital - Inpatient
phone(800) 450-3755Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CAREMARK
Pharmacy
phone(800) 451-0287Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
Hospital, Hospital - Inpatient
phone(800) 454-3730Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Insurance; Benefit context: Co-Payment
  • CARELONRX
  • UTILIZATION MANAGEMENT
Chiropractic, Chiropractic, Physician Visit - Office: Well, Pharmacy
phone(800) 471-4214Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
Dental Care
phone(800) 521-3605Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EYEMED
Vision (Optometry)
phone(800) 524-0149Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
Dental Care
phone(800) 526-9202Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EYEQUEST
Vision (Optometry)
phone(800) 572-3089Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
Hospital, Hospital - Inpatient
phone(800) 575-7712Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • KROGER PRESCRIPTION PLAN
Pharmacy
phone(800) 577-1278Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • INDIANA MEDICAID
Mental Health
phone(800) 635-1928Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • BCBSIL
Hospital, Hospital - Inpatient
phone(800) 638-9909Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • METLIFE
Dental Care
phone(800) 659-2223Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • AMERITAS
Dental Care
phone(800) 672-2378Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
Hospital, Hospital - Inpatient
phone(800) 676-2583Eligibility / benefits, Other stated contextBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Active Coverage
  • ANTHEM BLUE CROSS BLUE SHIELD
  • BCBSIL
  • CAPITAL BLUE CROSS
  • CUSTOMER SERVICE
Health Benefit Plan Coverage, Health Benefit Plan Coverage, Hospital, Hospital - Inpatient, Urgent Care, Emergency Services, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Hospital - Outpatient, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Hospital - Emergency Medical, Emergency Services, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Urgent Care, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Vision (Optometry), Hospital, Hospital - Inpatient, Physician Visit - Office: Well, Professional (Physician) Visit - Office, Vision (Optometry)
phone(800) 692-2489Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • GHI BEHAVIORAL MANAGEMENT PROGRAM
Mental Health
phone(800) 710-9341Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • LIVINITI
Pharmacy
phone(800) 718-6590Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EXPRESS SCRIPTS
Pharmacy
phone(800) 723-4337Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • NORTH CAROLINA DEPARTMENT OF HEALTH AND HUMAN SERVICES
Dental Care
phone(800) 765-6003Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
Dental Care
phone(800) 765-9470Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL OF CALIFORNIA
Dental Care
phone(800) 776-8364Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EYEMED
Vision (Optometry)
phone(800) 782-0095Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • WV FFS MEDICAID
Mental Health, Pharmacy, Pharmacy
phone(800) 789-7488Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • ESI
Pharmacy
phone(800) 797-9791Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • OPTUM RX
Pharmacy
phone(800) 846-7418Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
Dental Care
phone(800) 854-7771Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MEDI-CAL LA CARE BHA
Mental Health
phone(800) 858-8903Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • METLIFE
Dental Care
phone(800) 868-1032Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • COMPANION BENEFIT ALTERNATIVES
Mental Health
phone(800) 877-7195Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • VSP
Vision (Optometry)
phone(800) 879-6901Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • SUPERIOR VISION
Vision (Optometry)
phone(800) 899-2713Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • ESI FORMERLY MEDCO
Pharmacy
phone(800) 901-0020Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment
  • CARELONRX
  • UTILIZATION MANAGEMENT
Chiropractic, Hospital, Pharmacy
phone(800) 942-0854Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • METLIFE
  • METLIFE DENTAL
Dental Care
phone(800) 955-2030Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
Dental Care
phone(800) 972-4226Eligibility / benefits, Other stated contextBenefit context: Co-Payment; Benefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Benefit Description
  • AMERICAN SPECIALTY HEALTH
  • AMERICAN SPECIALTY HEALTH (ASH)
  • ASH - AMERICAN SPECIALTY HEALTH NETWORK
Chiropractic, Hospital - Inpatient
phone(800) 972-8088Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Urgent Care, Hospital - Emergency Medical, Emergency Services, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Hospital - Outpatient, Vision (Optometry)
phone(800) 977-2273Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MAGELLAN
Pharmacy
phone(800) 981-3546Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
Hospital, Hospital - Inpatient
phone(800) 987-5229Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • ESI
Pharmacy
phone(800) 987-8357Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EXPRESS SCRIPTS
Pharmacy
phone(833) 272-9889Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS/CAREMARK
Pharmacy
phone(833) 296-5039Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CARELONRX
Pharmacy
phone(833) 322-1192Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CARELON RX
Pharmacy
phone(833) 371-0218Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment
  • CARELONRX
  • UTILIZATION MANAGEMENT
Chiropractic, Pharmacy
phone(833) 440-1638Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS/CAREMARK
Pharmacy
phone(833) 485-6238Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CARELONRX
Pharmacy
phone(833) 552-1276Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS CAREMARK
Pharmacy
phone(833) 689-0584Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • RIGHTWAY RX
Pharmacy
phone(833) 741-1361Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS-CAREMARK
Pharmacy
phone(833) 741-1362Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS CAREMARK
Pharmacy
phone(833) 743-3220Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EXPRESS SCRIPTS
Pharmacy
phone(833) 812-1797Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment
  • CARELONRX
  • UTILIZATION MANAGEMENT
Chiropractic, Pharmacy
phone(833) 848-8730Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CARELONRX
Pharmacy
phone(833) 956-1793Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS/CAREMARK
Pharmacy
phone(833) 958-2804Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS HEALTH
Pharmacy
phone(844) 213-5660Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CONIFER
Hospital - Emergency Accident, Hospital - Emergency Medical, Emergency Services
phone(844) 239-7644Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • VSP
Vision (Optometry)
phone(844) 285-8588Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS
Pharmacy
phone(844) 287-1289Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS CAREMARK
  • CVS/CAREMARK
Pharmacy
phone(844) 344-8006Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
Dental Care
phone(844) 345-2783Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS
Pharmacy
phone(844) 387-1441Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS
Pharmacy
phone(844) 454-5201Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • SMITH RX
Pharmacy
phone(844) 533-1995Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment
  • CARELONRX
  • UTILIZATION MANAGEMENT
Chiropractic, Pharmacy
phone(844) 594-5084Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CARELONRX
Pharmacy
phone(844) 770-1500Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DAVIS VISION
Vision (Optometry)
phone(844) 796-9939Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EXPRESS SCRIPTS
Pharmacy
phone(855) 220-5725Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CAREMARK RX
Pharmacy
phone(855) 251-8826Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • BLUE VIEW VISION
Vision (Optometry)
phone(855) 251-8827Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • BLUE VIEW VISION
Vision (Optometry)
phone(855) 298-0493Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • VALENZ
Hospital, Hospital, Hospital - Inpatient
phone(855) 361-8564Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS CAREMARK
Pharmacy
phone(855) 388-0368Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • ESI
Pharmacy
phone(855) 453-5286Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DENTAQUEST
Dental Care
phone(855) 505-8110Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • OPTUMRX
Pharmacy
phone(855) 558-1439Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • BLUE VIEW VISION
Vision (Optometry)
phone(855) 592-2895Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • BLUE VIEW VISION
Vision (Optometry)
phone(855) 702-6262Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MCNA DENTAL
Dental Care
phone(855) 820-6604Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CIGNA PPO
Dental Care
phone(866) 328-2005Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • OPTUM PHARMACY
Pharmacy
phone(866) 434-5520Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MAGELLAN HEALTH SERVICES
Pharmacy
phone(866) 458-4002Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • AMERICAN HEALTH HOLDINGS
Professional (Physician) Visit - Office
phone(866) 797-9884Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Insurance; Benefit context: Co-Payment
  • CARELONRX
  • UTILIZATION MANAGEMENT
Chiropractic, Chiropractic, Hospital - Inpatient, Hospital - Outpatient, Pharmacy
phone(866) 819-4298Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • SUPERIOR VISION
Vision (Optometry)
phone(866) 827-9866Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • BLUE VIEW VISION
Vision (Optometry)
phone(866) 947-9393Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DNTL NTWRK ACC SOLUTIONS DNAS
Dental Care
phone(866) 956-8607Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • ANTHEM DENTAL
Dental Care
phone(877) 210-3556Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS CAREMARK
Pharmacy
phone(877) 235-5317Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • SUPERIOR VISION
Vision (Optometry)
phone(877) 238-6200Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • AETNA
Dental Care
phone(877) 362-3922Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS/CAREMARK
Pharmacy
phone(877) 449-6710Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • OPTUM BEHAVIORAL HEALTH
Mental Health
phone(877) 543-1963Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • ESI
Pharmacy
phone(877) 604-2142Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DECARE DENTAL
Dental Care
phone(877) 735-9314Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EYEMED
Vision (Optometry)
phone(877) 769-7447Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS CAREMARK
Pharmacy
phone(877) 799-5783Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • ESI
Pharmacy
phone(888) 202-1654Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS CAREMARK (CVS)
Pharmacy
phone(888) 217-5323Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
Dental Care
phone(888) 334-0870Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MEDI-CAL BHA
Mental Health
phone(888) 335-8227Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA
  • DELTA DENTAL
Dental Care
phone(888) 335-8296Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
Dental Care
phone(888) 349-3706Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
Hospital, Hospital - Inpatient
phone(888) 352-7924Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • LIBERTY DENTAL
Dental Care
phone(888) 445-4436Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CARELON BEHAVIORAL HEALTH
Mental Health
phone(888) 581-3648Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • BLUE VIEW VISION
Vision (Optometry)
phone(888) 661-9141Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • OPTUM BEHAVIORAL HEALTH
Mental Health
phone(888) 698-0582Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS CAREMARK
Pharmacy
phone(888) 737-7479Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • ESI
Pharmacy
phone(888) 752-7229Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CAREMARK
Pharmacy
phone(888) 806-4969Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EXPRESS SCRIPTS
Pharmacy
phone(888) 912-3456Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DENTAQUEST
Dental Care
phone(888) 964-0098Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS
Pharmacy
phone(562) 766-2000Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Chiropractic
phone(562) 989-1200Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Professional (Physician) Visit - Office
phone(626) 304-4400Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Chiropractic
phone(800) 233-5765Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(800) 274-7767Other stated context, Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment
  • ANTHEM BLUE CROSS OF CALIFORNIA
  • UTILIZATION MANAGEMENT
Chiropractic, Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(800) 305-4271Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(800) 336-7767Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(800) 832-7850Other stated context, Utilization managementBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
  • UTILIZATION MANAGEMENT
Hospital
phone(833) 782-5364Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(833) 838-2595Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Hospital
phone(844) 521-6942Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Chiropractic, Physician Visit - Office: Well
phone(844) 594-5072Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Chiropractic
phone(855) 260-7770Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(855) 343-4851Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(855) 629-3650Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(855) 671-2667Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(855) 961-5393Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(866) 470-6244Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient, Hospital, Hospital - Outpatient
phone(866) 655-7423Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Professional (Physician) Visit - Office
phone(866) 678-8159Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(866) 773-2884Other stated context, Utilization managementBenefit context: Co-Insurance; Benefit context: Contact Following Entity for Eligibility or Benefit Information
  • PRE SERVICE REVIEW
  • UTILIZATION MANAGEMENT
Chiropractic, Hospital - Inpatient
phone(877) 284-0102Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(877) 379-5810Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(877) 499-1774Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(877) 867-7610Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(877) 955-1548Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(888) 554-4562Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Chiropractic
phone(909) 335-6462Utilization managementBenefit context: Co-Payment; Benefit context: Limitations
  • UTILIZATION MANAGEMENT
Chiropractic
phone(949) 387-1314Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Chiropractic
phone(951) 371-8440Utilization managementBenefit context: Limitations
  • UTILIZATION MANAGEMENT
Chiropractic
phone(480) 286-6017PharmacyBenefit context: Exclusions
  • CVS CAREMARK
Pharmacy
phone(800) 924-7141Other stated context, PharmacyBenefit context: Co-Insurance; Benefit context: Benefit Description
  • BLUECROSS AND BLUESHIELD OF TENNESSEE
  • MAGELLANRX
Hospital - Inpatient, Hospital - Outpatient, Pharmacy
phone(855) 381-1661PharmacyBenefit context: Active Coverage
  • CVS CAREMARK
Pharmacy
phone(866) 688-2242PharmacyBenefit context: Active Coverage
  • PRIME THERAPEUTICS
Pharmacy
phone(888) 286-3197PharmacyBenefit context: Active Coverage
  • CVS CAREMARK
Pharmacy
phone(800) 613-2624DentalBenefit context: Active Coverage
  • CAPITAL BLUE CROSS
Dental Care
phone(866) 891-2804DentalBenefit context: Other or Additional Payor
  • CAREFIRST DENTAL
phone(855) 339-8558Behavioral health, Other stated contextBenefit context: Active Coverage; Benefit context: Coverage Basis
  • LUCET
Mental Health
phone(866) 322-1657Behavioral healthBenefit context: Active Coverage
  • BEHAVIORAL HEALTH MANAGER
Mental Health
phone(202) 484-1650Other stated contextBenefit context: Other or Additional Payor
  • CAREFIRST BCBS DC
Health Benefit Plan Coverage
phone(602) 864-4320Other stated contextBenefit context: Benefit Description
  • BLUE CROSS BLUE SHIELD OF AZ
Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Vision (Optometry), Hospital - Outpatient
phone(800) 232-2345Other stated contextBenefit context: Benefit Description
  • BLUE CROSS BLUE SHIELD OF AZ
Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Vision (Optometry), Hospital - Outpatient
phone(800) 248-2342Other stated contextBenefit context: Deductible
  • BCBS OF ALABAMA
Hospital
phone(800) 275-2583Other stated contextBenefit context: Co-Insurance
  • AUTHORIZATIONS
Hospital - Inpatient, Hospital, Physician Visit - Office: Well
phone(800) 344-5245Other stated contextBenefit context: Active - Pending Investigation; Benefit context: Active Coverage
  • HIGHMARK WV MEDICAL MANAGEMENT & POLICY
Hospital
phone(800) 351-2370Other stated contextBenefit context: Co-Insurance
  • CLINICAL INTAKE OPERATIONS
Hospital
phone(800) 424-8270Other stated contextBenefit context: Coverage Basis
  • PRIME THERAPEUTICS
phone(800) 441-2411Other stated contextBenefit context: Co-Payment
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Urgent Care
phone(800) 451-0361Other stated contextBenefit context: Other or Additional Payor
  • ANTHEM BLUE CROSS BLUE SHIELD OF VIRGINIA
Health Benefit Plan Coverage
phone(800) 452-8507Other stated contextBenefit context: Active Coverage
  • HIGHMARK MEDICAL MANAGEMENT & POLICY
Hospital
phone(800) 492-5520Other stated contextBenefit context: Other or Additional Payor
  • MUTUAL OF OMAHA
Health Benefit Plan Coverage
phone(800) 521-9574Other stated contextBenefit context: Co-Insurance
  • EMPIRE MEDICAL MANAGEMENT
Hospital
phone(800) 523-6435Other stated contextBenefit context: Co-Payment
  • LABLUE CLINICAL INQUIRY
Chiropractic
phone(800) 533-1120Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment; Benefit context: Other or Additional Payor
  • ANTHEM BLUE CROSS AND BLUE SHIELD
  • ANTHEM BLUE CROSS BLUE SHIELD OF VIRGINIA
Health Benefit Plan Coverage, Hospital, Hospital, Hospital - Inpatient, Urgent Care
phone(800) 541-6652Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment
  • BLUE SHIELD OF CALIFORNIA
Hospital
phone(800) 553-1120Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Chiropractic
phone(800) 572-2872Other stated contextBenefit context: Active Coverage
  • BCBSDE MANAGED CARE
Hospital
phone(800) 664-2583Other stated contextBenefit context: Active Coverage
  • HORIZON BCBSNJ
Health Benefit Plan Coverage
phone(800) 678-9133Other stated contextBenefit context: Benefit Description
  • ASH - AMERICAN SPECIALTY HEALTH NETWORK
Chiropractic
phone(800) 741-4825Other stated contextBenefit context: Other or Additional Payor
  • SENTARA HEALTHCARE
Health Benefit Plan Coverage
phone(800) 780-7881Other stated contextBenefit context: Co-Insurance
  • CLINICAL INTAKE OPERATIONS
Hospital
phone(800) 827-4814Other stated contextBenefit context: Limitations
  • BLUEADVANTAGE ADMINISTRATORS OF ARKANSAS
  • MEDICAL AUDIT AND REVIEW
  • SKAI BLUE CROSS AND BLUE SHIELD
Hospital - Inpatient
phone(800) 828-7622Other stated contextBenefit context: Other or Additional Payor
  • CIGNA
Health Benefit Plan Coverage
phone(800) 841-9659Other stated contextBenefit context: Co-Insurance
  • BCBS OF MISSISSIPPI
Hospital
phone(800) 842-5252Other stated contextBenefit context: Other or Additional Payor
  • UNITED HEALTHCARE
Health Benefit Plan Coverage
phone(800) 869-7093Other stated contextBenefit context: Co-Insurance
  • HMA HEALTH SERVICES DEPARTMENT
Hospital, Hospital - Inpatient
phone(800) 892-6116Other stated contextBenefit context: Co-Insurance
  • BCBSKC MED MGMT DEPT
Hospital - Inpatient
phone(800) 905-4102Other stated contextBenefit context: Active Coverage
  • BLUECROSS VISION
Vision (Optometry)
phone(800) 920-2485Other stated contextBenefit context: Active Coverage
  • EXCELLUS BLUE CROSS BLUE SHIELD
Health Benefit Plan Coverage
phone(800) 992-5498Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital, Urgent Care
phone(833) 292-2608Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Chiropractic, Hospital, Hospital - Inpatient, Urgent Care
phone(833) 447-4397Other stated contextBenefit context: Coverage Basis
  • REACH KIDNEY CARE
phone(833) 462-0104Other stated contextBenefit context: Limitations
  • AMERICAN HEALTH HOLDING
Hospital, Hospital - Inpatient
phone(833) 578-4436Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient, Urgent Care
phone(833) 578-4441Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital
phone(833) 592-9954Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(833) 592-9956Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment
  • ANTHEM BLUE CROSS AND BLUE SHEILD
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Chiropractic, Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient, Urgent Care
phone(833) 597-2358Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS BLUE SHIELD
Hospital, Hospital - Inpatient
phone(833) 630-6742Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Chiropractic, Hospital, Hospital - Inpatient
phone(833) 639-1634Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital, Hospital, Hospital - Inpatient
phone(833) 639-1635Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(833) 663-8703Other stated contextBenefit context: Co-Insurance
  • CREDENCE BCBS
Hospital
phone(833) 663-8705Other stated contextBenefit context: Co-Insurance
  • CREDENCE BCBS
Hospital
phone(833) 707-0866Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital, Hospital - Inpatient
phone(833) 772-4122Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital
phone(833) 899-7073Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Urgent Care
phone(833) 953-1754Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital, Hospital - Inpatient
phone(844) 241-7087Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
  • EMPIRE MEDICAL MANAGEMENT
Chiropractic, Hospital, Hospital - Inpatient
phone(844) 951-0606Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital, Hospital - Inpatient, Urgent Care
phone(855) 333-5730Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS OF CALIFORNIA
Hospital, Hospital, Hospital - Inpatient
phone(866) 205-5107Other stated contextBenefit context: Coverage Basis
  • PA LOGIC SOLUTIONS
phone(866) 251-1689Other stated contextBenefit context: Other or Additional Payor
  • ANTHEM BLUE CROSS BLUE SHIELD
Health Benefit Plan Coverage
phone(866) 398-1922Other stated contextBenefit context: Co-Insurance
  • UM ORGANIZATION
Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(866) 508-7145Other stated contextBenefit context: Co-Payment
  • LABLUE BLUE ADVANTAGE CLINICAL INQUIRY
Chiropractic
phone(866) 738-3924Other stated contextBenefit context: Co-Insurance
  • RGA HEALTH SERVICES DEPARTMENT
Hospital, Hospital - Inpatient
phone(866) 803-8002Other stated contextBenefit context: Coverage Basis
  • CARELON MEDICAL BENEFITS MANAGEMENT
  • EVICORE HEALTHCARE
phone(877) 233-1800Other stated contextBenefit context: Other or Additional Payor
  • UMR
Health Benefit Plan Coverage
phone(877) 291-0360Other stated contextBenefit context: Co-Insurance
  • CARELON
Hospital
phone(877) 324-2990Other stated contextBenefit context: Co-Insurance
  • QUANTUM HEALTH
Hospital
phone(877) 370-2772Other stated contextBenefit context: Other or Additional Payor
  • PREMERA BLUE CROSS
Health Benefit Plan Coverage
phone(877) 392-9865Other stated contextBenefit context: Other or Additional Payor
  • MEDICARE PART A & PART B COVERAGE
Health Benefit Plan Coverage
phone(877) 535-2128Other stated contextBenefit context: Other or Additional Payor
  • AETNA
Health Benefit Plan Coverage
phone(877) 811-3106Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital, Hospital - Inpatient
phone(877) 814-4803Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital
phone(877) 842-3210Other stated contextBenefit context: Other or Additional Payor
  • UNITED HEALTHCARE
Health Benefit Plan Coverage
phone(888) 632-3862Other stated contextBenefit context: Other or Additional Payor
  • AETNA
Health Benefit Plan Coverage
phone(888) 953-6703Other stated contextBenefit context: Co-Insurance
  • CARELON
Hospital
phone(800) 214-4844
  • ANTHEM BLUE CROSS BLUE SHIELD
phone(800) 327-6716
  • ANTHEM BLUE CROSS BLUE SHIELD
phone(800) 392-2512
  • ANTHEM BLUE CROSS BLUE SHIELD
phone(800) 432-3990
  • ANTHEM BLUE CROSS BLUE SHIELD
phone(800) 727-2227
  • ANTHEM BLUE CROSS BLUE SHIELD
phone(844) 465-5227
  • ANTHEM BLUE CROSS BLUE SHIELD
phone(877) 444-2374
  • ANTHEM BLUE CROSS BLUE SHIELD
phone(888) 233-8351
  • ANTHEM BLUE CROSS BLUE SHIELD

Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.

Fax numbers15
Anthem Blue Cross and Blue Shield Virginia fax numbers
Channel and numberPayer NotesDepartmentSpecialties
fax(866) 411-2573Prior authorizationBenefit context: Co-Insurance
  • ACUTE INPATIENT REHABILITATION ADMISSION PRECERTIFICATION
  • SKILLED NURSING FACILITY ADMISSION PRECERTIFICATION
Hospital
fax(866) 411-2585Prior authorizationBenefit context: Co-Insurance
  • ACUTE INPATIENT HOSPITAL ADMISSION PRECERTIFICATION
Hospital
fax(410) 781-7661Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • UTILIZATION MANAGEMENT
fax(800) 348-3804Other stated contextBenefit context: Co-Insurance
  • BCBS OF MISSISSIPPI
Hospital
fax(800) 453-4341Other stated contextBenefit context: Co-Insurance
  • CLINICAL INTAKE OPERATIONS
Hospital
fax(833) 453-0101Other stated contextBenefit context: Coverage Basis
  • REACH KIDNEY CARE
fax(833) 610-1575Other stated contextBenefit context: Co-Insurance
  • CREDENCE BCBS
Hospital
fax(833) 938-9934Other stated contextBenefit context: Co-Insurance
  • CREDENCE BCBS
Hospital
fax(844) 295-4637Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment
  • BLUE SHIELD OF CALIFORNIA
Hospital
fax(866) 606-6021Other stated contextBenefit context: Coverage Basis
  • PA LOGIC SOLUTIONS
fax(877) 665-5542Other stated contextBenefit context: Limitations
  • AMERICAN HEALTH HOLDING
Hospital, Hospital - Inpatient
fax(501) 212-8518
  • ANTHEM BLUE CROSS BLUE SHIELD
fax(501) 378-2965
  • ANTHEM BLUE CROSS BLUE SHIELD
fax(501) 379-1200
  • ANTHEM BLUE CROSS BLUE SHIELD
fax(888) 282-1321
  • ANTHEM BLUE CROSS BLUE SHIELD

Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.

Retired numbers12

These numbers played a not-in-service recording when called. Do not use them; call the replacement or the number on the member’s ID card.

  • (415) 977-7967Out of service
  • (800) 397-7337Not in service when called; re-check pending
  • (800) 627-7244Not in service when called; re-check pending
  • (844) 232-2329Out of service
  • (855) 243-3326Not in service when called; re-check pending
  • (855) 362-0700Not in service when called; re-check pending
  • (855) 418-1622Not in service when called; re-check pending
  • (855) 672-3647Not in service when called; re-check pending
  • (855) 872-5396Out of service
  • (855) 918-2256Not in service when called; re-check pending
  • (866) 490-3376Out of service
  • (888) 350-3447Not in service when called; re-check pending

Member ID guidance

Read the prefix from the current card.

Do not infer a prefix from another member or an older card. Federal Employee Program IDs beginning with a single “R” follow a separate route.

Masked formats use L for a letter, N for a number, and ? for an unknown character. No member IDs are published.

Evidence

Source and verification

Prefix, home plan, and state
Substrate BlueCard mapping snapshot. Data last changed ; checked . Check the current prefix with BCBS ↗
Terminal payer and payer ID
Linked to the directory’s terminal payer record, checked . Open the payer routing sources →
Availability signals
Substrate’s reviewed route configuration and claim-status network, checked .

Use the member’s current ID card and confirm the current payer or clearinghouse route before submission. Prefix associations and transaction support can change.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.