Routing destination
Anthem Blue Cross and Blue Shield Virginia
The first three characters on the member’s current ID card identify this BlueCard home plan. Use the terminal trading partner below for the published electronic routes.
Enhanced claim statusEDI 276/277, Availity ECS, or portal automation
Available
EligibilityEDI 270/271
Available
Appeals agentAI appeals workflow
Not published
Phone and fax contacts
Numbers vary by plan, service, and department. Check the member’s ID card before calling or sending a fax.
Phone lines4
- (336) 521-4051Healthkeepers After HoursAfter-hours line for Healthkeepers that offers extension dialing and then holds callers for the after hours agent.Answered by: Automated phone menu → Hold queue
- (800) 533-1120Anthem Blue Cross and Blue Shield Provider ServicesProvider services line for Anthem Blue Cross and Blue Shield and its affiliate HealthKeepers, Inc., where an AI virtual assistant first asks for the provider's NPI or tax ID.Answered by: AI assistant
- (833) 592-9956Anthem Blue Cross and Blue Shield and HealthKeepers, Inc.Phone line for Anthem Blue Cross and Blue Shield and its affiliate HealthKeepers, Inc. that asks callers to identify as a member or healthcare provider.Answered by: Automated phone menu
- (855) 856-9286Anthem Provider Services Virtual AssistantAnthem provider services line answered by an AI virtual assistant that starts by asking for the provider's NPI or tax ID.Answered by: AI assistant
Phone numbers249
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(209) 660-0239 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 206-4005 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 224-5513 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 237-6060 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 244-6224 | Eligibility / benefits, Other stated contextBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Other or Additional Payor |
| Dental Care, Health Benefit Plan Coverage |
| phone(800) 257-9946 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 268-9012 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 282-2881 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 311-4725 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 321-0935 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 322-6384 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 335-8266 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 335-8289 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 347-6541 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 364-6331 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 367-1934 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital, Hospital - Inpatient |
| phone(800) 373-3727 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 407-4627 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(800) 441-7705 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Chiropractic |
| phone(800) 441-9188 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 450-3755 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 451-0287 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 454-3730 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Insurance; Benefit context: Co-Payment |
| Chiropractic, Chiropractic, Physician Visit - Office: Well, Pharmacy |
| phone(800) 471-4214 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 521-3605 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 524-0149 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 526-9202 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 572-3089 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 575-7712 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 577-1278 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(800) 635-1928 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 638-9909 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 659-2223 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 672-2378 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 676-2583 | Eligibility / benefits, Other stated contextBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Active Coverage |
| Health Benefit Plan Coverage, Health Benefit Plan Coverage, Hospital, Hospital - Inpatient, Urgent Care, Emergency Services, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Hospital - Outpatient, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Hospital - Emergency Medical, Emergency Services, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Urgent Care, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Vision (Optometry), Hospital, Hospital - Inpatient, Physician Visit - Office: Well, Professional (Physician) Visit - Office, Vision (Optometry) |
| phone(800) 692-2489 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(800) 710-9341 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 718-6590 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 723-4337 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 765-6003 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 765-9470 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 776-8364 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 782-0095 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health, Pharmacy, Pharmacy |
| phone(800) 789-7488 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 797-9791 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 846-7418 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 854-7771 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(800) 858-8903 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 868-1032 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(800) 877-7195 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 879-6901 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 899-2713 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 901-0020 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment |
| Chiropractic, Hospital, Pharmacy |
| phone(800) 942-0854 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 955-2030 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 972-4226 | Eligibility / benefits, Other stated contextBenefit context: Co-Payment; Benefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Benefit Description |
| Chiropractic, Hospital - Inpatient |
| phone(800) 972-8088 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Emergency Accident, Urgent Care, Hospital - Emergency Medical, Emergency Services, Chiropractic, Professional (Physician) Visit - Office, Physician Visit - Office: Well, Hospital - Outpatient, Vision (Optometry) |
| phone(800) 977-2273 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 981-3546 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(800) 987-5229 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 987-8357 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 272-9889 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 296-5039 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 322-1192 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 371-0218 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment |
| Chiropractic, Pharmacy |
| phone(833) 440-1638 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 485-6238 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 552-1276 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 689-0584 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 741-1361 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 741-1362 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 743-3220 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 812-1797 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment |
| Chiropractic, Pharmacy |
| phone(833) 848-8730 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 956-1793 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(833) 958-2804 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 213-5660 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital - Emergency Accident, Hospital - Emergency Medical, Emergency Services |
| phone(844) 239-7644 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(844) 285-8588 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 287-1289 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 344-8006 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(844) 345-2783 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 387-1441 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 454-5201 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 533-1995 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment |
| Chiropractic, Pharmacy |
| phone(844) 594-5084 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(844) 770-1500 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(844) 796-9939 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(855) 220-5725 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(855) 251-8826 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(855) 251-8827 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(855) 298-0493 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital, Hospital - Inpatient |
| phone(855) 361-8564 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(855) 388-0368 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(855) 453-5286 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(855) 505-8110 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(855) 558-1439 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(855) 592-2895 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(855) 702-6262 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(855) 820-6604 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(866) 328-2005 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(866) 434-5520 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(866) 458-4002 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Professional (Physician) Visit - Office |
| phone(866) 797-9884 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Insurance; Benefit context: Co-Payment |
| Chiropractic, Chiropractic, Hospital - Inpatient, Hospital - Outpatient, Pharmacy |
| phone(866) 819-4298 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(866) 827-9866 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(866) 947-9393 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(866) 956-8607 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(877) 210-3556 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(877) 235-5317 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(877) 238-6200 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(877) 362-3922 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(877) 449-6710 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(877) 543-1963 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(877) 604-2142 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(877) 735-9314 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(877) 769-7447 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(877) 799-5783 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 202-1654 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 217-5323 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 334-0870 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(888) 335-8227 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 335-8296 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 349-3706 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Hospital, Hospital - Inpatient |
| phone(888) 352-7924 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 445-4436 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(888) 581-3648 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(888) 661-9141 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(888) 698-0582 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 737-7479 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 752-7229 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 806-4969 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 912-3456 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 964-0098 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(562) 766-2000 | Utilization managementBenefit context: Co-Payment |
| Chiropractic |
| phone(562) 989-1200 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(626) 304-4400 | Utilization managementBenefit context: Co-Payment |
| Chiropractic |
| phone(800) 233-5765 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(800) 274-7767 | Other stated context, Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Chiropractic, Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(800) 305-4271 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(800) 336-7767 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(800) 832-7850 | Other stated context, Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(833) 782-5364 | Utilization managementBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(833) 838-2595 | Utilization managementBenefit context: Co-Payment |
| Hospital |
| phone(844) 521-6942 | Utilization managementBenefit context: Co-Payment |
| Chiropractic, Physician Visit - Office: Well |
| phone(844) 594-5072 | Utilization managementBenefit context: Co-Payment |
| Chiropractic |
| phone(855) 260-7770 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(855) 343-4851 | Utilization managementBenefit context: Co-Insurance |
| Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(855) 629-3650 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(855) 671-2667 | Utilization managementBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(855) 961-5393 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(866) 470-6244 | Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient, Hospital, Hospital - Outpatient |
| phone(866) 655-7423 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(866) 678-8159 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(866) 773-2884 | Other stated context, Utilization managementBenefit context: Co-Insurance; Benefit context: Contact Following Entity for Eligibility or Benefit Information |
| Chiropractic, Hospital - Inpatient |
| phone(877) 284-0102 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(877) 379-5810 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(877) 499-1774 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(877) 867-7610 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(877) 955-1548 | Utilization managementBenefit context: Co-Insurance |
| Hospital |
| phone(888) 554-4562 | Utilization managementBenefit context: Co-Payment |
| Chiropractic |
| phone(909) 335-6462 | Utilization managementBenefit context: Co-Payment; Benefit context: Limitations |
| Chiropractic |
| phone(949) 387-1314 | Utilization managementBenefit context: Co-Payment |
| Chiropractic |
| phone(951) 371-8440 | Utilization managementBenefit context: Limitations |
| Chiropractic |
| phone(480) 286-6017 | PharmacyBenefit context: Exclusions |
| Pharmacy |
| phone(800) 924-7141 | Other stated context, PharmacyBenefit context: Co-Insurance; Benefit context: Benefit Description |
| Hospital - Inpatient, Hospital - Outpatient, Pharmacy |
| phone(855) 381-1661 | PharmacyBenefit context: Active Coverage |
| Pharmacy |
| phone(866) 688-2242 | PharmacyBenefit context: Active Coverage |
| Pharmacy |
| phone(888) 286-3197 | PharmacyBenefit context: Active Coverage |
| Pharmacy |
| phone(800) 613-2624 | DentalBenefit context: Active Coverage |
| Dental Care |
| phone(866) 891-2804 | DentalBenefit context: Other or Additional Payor |
| |
| phone(855) 339-8558 | Behavioral health, Other stated contextBenefit context: Active Coverage; Benefit context: Coverage Basis |
| Mental Health |
| phone(866) 322-1657 | Behavioral healthBenefit context: Active Coverage |
| Mental Health |
| phone(202) 484-1650 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(602) 864-4320 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Vision (Optometry), Hospital - Outpatient |
| phone(800) 232-2345 | Other stated contextBenefit context: Benefit Description |
| Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Vision (Optometry), Hospital - Outpatient |
| phone(800) 248-2342 | Other stated contextBenefit context: Deductible |
| Hospital |
| phone(800) 275-2583 | Other stated contextBenefit context: Co-Insurance |
| Hospital - Inpatient, Hospital, Physician Visit - Office: Well |
| phone(800) 344-5245 | Other stated contextBenefit context: Active - Pending Investigation; Benefit context: Active Coverage |
| Hospital |
| phone(800) 351-2370 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 424-8270 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(800) 441-2411 | Other stated contextBenefit context: Co-Payment |
| Urgent Care |
| phone(800) 451-0361 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 452-8507 | Other stated contextBenefit context: Active Coverage |
| Hospital |
| phone(800) 492-5520 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 521-9574 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 523-6435 | Other stated contextBenefit context: Co-Payment |
| Chiropractic |
| phone(800) 533-1120 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment; Benefit context: Other or Additional Payor |
| Health Benefit Plan Coverage, Hospital, Hospital, Hospital - Inpatient, Urgent Care |
| phone(800) 541-6652 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| phone(800) 553-1120 | Other stated contextBenefit context: Co-Insurance |
| Chiropractic |
| phone(800) 572-2872 | Other stated contextBenefit context: Active Coverage |
| Hospital |
| phone(800) 664-2583 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(800) 678-9133 | Other stated contextBenefit context: Benefit Description |
| Chiropractic |
| phone(800) 741-4825 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 780-7881 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 827-4814 | Other stated contextBenefit context: Limitations |
| Hospital - Inpatient |
| phone(800) 828-7622 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 841-9659 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 842-5252 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 869-7093 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient |
| phone(800) 892-6116 | Other stated contextBenefit context: Co-Insurance |
| Hospital - Inpatient |
| phone(800) 905-4102 | Other stated contextBenefit context: Active Coverage |
| Vision (Optometry) |
| phone(800) 920-2485 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(800) 992-5498 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Urgent Care |
| phone(833) 292-2608 | Other stated contextBenefit context: Co-Insurance |
| Chiropractic, Hospital, Hospital - Inpatient, Urgent Care |
| phone(833) 447-4397 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(833) 462-0104 | Other stated contextBenefit context: Limitations |
| Hospital, Hospital - Inpatient |
| phone(833) 578-4436 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient, Urgent Care |
| phone(833) 578-4441 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 592-9954 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(833) 592-9956 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Chiropractic, Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient, Urgent Care |
| phone(833) 597-2358 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient |
| phone(833) 630-6742 | Other stated contextBenefit context: Co-Insurance |
| Chiropractic, Hospital, Hospital - Inpatient |
| phone(833) 639-1634 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital, Hospital - Inpatient |
| phone(833) 639-1635 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(833) 663-8703 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 663-8705 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 707-0866 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient |
| phone(833) 772-4122 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(833) 899-7073 | Other stated contextBenefit context: Co-Insurance |
| Urgent Care |
| phone(833) 953-1754 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient |
| phone(844) 241-7087 | Other stated contextBenefit context: Co-Insurance |
| Chiropractic, Hospital, Hospital - Inpatient |
| phone(844) 951-0606 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient, Urgent Care |
| phone(855) 333-5730 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital, Hospital - Inpatient |
| phone(866) 205-5107 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(866) 251-1689 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(866) 398-1922 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient, Hospital - Outpatient |
| phone(866) 508-7145 | Other stated contextBenefit context: Co-Payment |
| Chiropractic |
| phone(866) 738-3924 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient |
| phone(866) 803-8002 | Other stated contextBenefit context: Coverage Basis |
| |
| phone(877) 233-1800 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 291-0360 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(877) 324-2990 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(877) 370-2772 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 392-9865 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 535-2128 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 811-3106 | Other stated contextBenefit context: Co-Insurance |
| Hospital, Hospital - Inpatient |
| phone(877) 814-4803 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(877) 842-3210 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(888) 632-3862 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(888) 953-6703 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(800) 214-4844 |
| ||
| phone(800) 327-6716 |
| ||
| phone(800) 392-2512 |
| ||
| phone(800) 432-3990 |
| ||
| phone(800) 727-2227 |
| ||
| phone(844) 465-5227 |
| ||
| phone(877) 444-2374 |
| ||
| phone(888) 233-8351 |
|
Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.
Fax numbers15
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| fax(866) 411-2573 | Prior authorizationBenefit context: Co-Insurance |
| Hospital |
| fax(866) 411-2585 | Prior authorizationBenefit context: Co-Insurance |
| Hospital |
| fax(410) 781-7661 | Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
| fax(800) 348-3804 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| fax(800) 453-4341 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| fax(833) 453-0101 | Other stated contextBenefit context: Coverage Basis |
| |
| fax(833) 610-1575 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| fax(833) 938-9934 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| fax(844) 295-4637 | Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment |
| Hospital |
| fax(866) 606-6021 | Other stated contextBenefit context: Coverage Basis |
| |
| fax(877) 665-5542 | Other stated contextBenefit context: Limitations |
| Hospital, Hospital - Inpatient |
| fax(501) 212-8518 |
| ||
| fax(501) 378-2965 |
| ||
| fax(501) 379-1200 |
| ||
| fax(888) 282-1321 |
|
Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.
Retired numbers12
These numbers played a not-in-service recording when called. Do not use them; call the replacement or the number on the member’s ID card.
- (415) 977-7967Out of service
- (800) 397-7337Not in service when called; re-check pending
- (800) 627-7244Not in service when called; re-check pending
- (844) 232-2329Out of service
- (855) 243-3326Not in service when called; re-check pending
- (855) 362-0700Not in service when called; re-check pending
- (855) 418-1622Not in service when called; re-check pending
- (855) 672-3647Not in service when called; re-check pending
- (855) 872-5396Out of service
- (855) 918-2256Not in service when called; re-check pending
- (866) 490-3376Out of service
- (888) 350-3447Not in service when called; re-check pending
Member ID guidance
Read the prefix from the current card.
Do not infer a prefix from another member or an older card. Federal Employee Program IDs beginning with a single “R” follow a separate route.
LLLNNNNNNNLLLLLLNNNNNNLLLLLNNNNNNNNLLMasked formats use L for a letter, N for a number, and ? for an unknown character. No member IDs are published.
Evidence
Source and verification
- Prefix, home plan, and state
- Substrate BlueCard mapping snapshot. Data last changed ; checked . Check the current prefix with BCBS ↗
- Terminal payer and payer ID
- Linked to the directory’s terminal payer record, checked . Open the payer routing sources →
- Availability signals
- Substrate’s reviewed route configuration and claim-status network, checked .
Use the member’s current ID card and confirm the current payer or clearinghouse route before submission. Prefix associations and transaction support can change.