Coverage profile
Work WellPoint Medicare Supplement across every published route
Use the current payer record to choose the right claim-status, eligibility, portal, phone, or appeals workflow. Substrate only marks routes that are published for this payer.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with WellPoint Medicare Supplement.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with WellPoint Medicare Supplement.
Coordination of benefits
Real-time checkThe Substrate Eligibility Agent can check coordination of benefits for other active coverage and primary or secondary order with WellPoint Medicare Supplement. Results can be partial. Enrollment is not required for this check. This check does not support traditional Medicare plans. Many Medicare Advantage plans are supported.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for WellPoint Medicare Supplement.
Other aliases
Also known as
- 50
- AGPMEDICAID
- Amerigroup
- WellPoint
- HEALTHPLUS AMERIGROUP
- AMERIGROUP (CLAIMS)
Payer policies
WellPoint Medicare Supplement policies
The first 25 of 422 public policies Substrate tracks for WellPoint Medicare Supplement, by title. Links open the payer's own document; check its current version before relying on it.
- 2026 Clinical Practice GuidelinesView PDF ↗
- 2026 Clinical Practice GuidelinesView PDF ↗
- 2026 Clinical Practice GuidelinesView PDF ↗
- 2026 Clinical Practice GuidelinesView PDF ↗
- 2026 Clinical Practice GuidelinesView PDF ↗
- 2026 Wellpoint Maryland Provider ManualView PDF ↗
- AbortionView PDF ↗
- Abortion (Termination of Pregnancy)View PDF ↗
- Abortion (Termination of Pregnancy)View PDF ↗
- Abortion (Termination of Pregnancy)View PDF ↗
- Abortion (Termination of Pregnancy)View PDF ↗
- Abortion (Termination of Pregnancy)View PDF ↗
- Advance DirectivesView PDF ↗
- Appointment availability and after-hours access requirementsView PDF ↗
- August 2020 Clinical Utilization Management (UM) GuidelinesView PDF ↗
- August 2021 Clinical Utilization Management (UM) GuidelinesView PDF ↗
- August 2022 Clinical Utilization Management GuidelinesView PDF ↗
- August 2022 Clinical Utilization Management GuidelinesView PDF ↗
- August 2023 Clinical Utilization Management GuidelinesView PDF ↗
- August 2023 Clinical Utilization Management GuidelinesView PDF ↗
- August 2025 Clinical Utilization Management GuidelinesView PDF ↗
- August 2025 Clinical Utilization Management GuidelinesView PDF ↗
- August 2025 Clinical Utilization Management GuidelinesView PDF ↗
- Claims Requiring Additional DocumentationView PDF ↗
- Claims Requiring Additional DocumentationView PDF ↗
Search all 422 WellPoint Medicare Supplement policies by CPT code, keyword or policy number →
Routing reference
WellPoint Medicare Supplement payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | WellPoint Medicare SupplementSource: Substrate payer directory · data last changed |
|---|---|
| Operating states | CT, MD, NY, TN, TX, VASource: United Clearinghouse payer catalog · matched by payer name |
| 270 eligibility payer IDStedi | AGPMEDICAIDSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDAvaility | AGPMEDICAIDSource: Availity payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDStedi | AGPMEDICAIDSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDAvaility | AGPMEDICAIDSource: Availity payer catalog · catalog dated · matched by payer ID |
Routing sources and verification
- Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Data last changed ; checked .Open payer website ↗
- Stedi payer catalogMatched by payer ID; matched record: WellPoint Medicare Supplement. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
- Availity payer catalogMatched by payer ID; matched records: AMERIGROUP, WELLPOINT. Source dated .The attached API workbook supplies 270 and 276 payer IDs only. It does not supply 837P, 837I, or 835 IDs.Open current Availity reference ↗
- United Clearinghouse payer catalogMatched by payer name; matched record: WellPoint Medicare Supplement. The source did not provide a publication date.The attachment supplies payer names and states only; it does not contain transaction-specific payer IDs.Open current United Clearinghouse reference ↗
Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.
Phone and fax contacts
Numbers vary by plan, service, and department. Check the member’s ID card before calling or sending a fax.
Phone lines1
- (800) 453-3475WellPoint Medicare Supplement phone line (800) 453-3475Route WellPoint Medicare Supplement callers to member or provider options; the member path asks for a security entry.Answered by: Automated phone menu
Phone numbers51
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(800) 243-1401 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 454-3730 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment |
| Chiropractic, Chiropractic, Physician Visit - Office: Well, Hospital, Pharmacy |
| phone(800) 526-9202 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 562-3022 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(800) 782-0095 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(800) 879-6901 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(800) 888-1965 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Mental Health |
| phone(833) 554-1013 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care, Vision (Optometry) |
| phone(855) 208-6334 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(855) 230-4656 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(855) 934-9812 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(866) 434-5520 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(866) 797-9884 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(866) 805-4589 | Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Insurance; Benefit context: Co-Payment |
| Chiropractic, Chiropractic, Physician Visit - Office: Well, Pharmacy |
| phone(866) 819-4298 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Vision (Optometry) |
| phone(866) 864-2526 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(877) 408-0881 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 352-7924 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(888) 554-5542 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(866) 655-7423 | Utilization managementBenefit context: Co-Insurance |
| Professional (Physician) Visit - Office |
| phone(202) 484-1650 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(215) 241-2400 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(400) 782-1556 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(410) 581-3535 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 228-9100 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 244-6224 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 323-2190 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 338-6833 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 448-6262 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 453-3475 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 521-2227 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 558-4444 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 572-7331 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 611-1811 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 618-2879 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 627-8797 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 638-6756 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 718-7204 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 827-6422 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 828-7622 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 842-5252 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 868-2510 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(833) 531-2238 | Other stated contextBenefit context: Co-Insurance |
| Hospital |
| phone(866) 251-1689 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(866) 756-3313 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 233-1800 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 392-9865 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 535-2128 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 842-3210 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(888) 805-7996 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(888) 963-7508 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.
Retired numbers2
These numbers played a not-in-service recording when called. Do not use them; call the replacement or the number on the member’s ID card.
- (855) 418-1622Not in service when called; re-check pending
- (888) 291-3766Not in service when called; re-check pending






