877-299-7213: WellMed Provider Line
Quick answer
(877) 299-7213 reaches WellMed (provider line). It is answered by AI assistant. From the greeting, say “prior authorizations” for prior authorizations; say “claims” for claims; say “benefits” for benefits; say “tech issues” for tech issues.
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Line at a glance
| Health plan | WellMed |
|---|---|
| Department | Provider line |
| Purpose | Provider line for WellMed, answered by a virtual assistant that routes prior authorization, claims, benefits and tech issue calls. |
| Answered by | AI assistant |
| How to respond | Voice |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Prior authorizations | say prior authorizations | Opens a menuReaches the intake department, which asks the member's health plan: UnitedHealthcare, Humana, or other. |
| UnitedHealthcare | say prior authorizationsthen say UnitedHealthcare | |
| Humana | say prior authorizationsthen say Humana | |
| Other | say prior authorizationsthen say other | |
| Claims | say claims | |
| Benefits | say benefits | |
| Tech issues | say tech issues | |
| Other | say other |
Skip the call
- Submit authorizations and check status online eprg.wellmed.net
Questions about (877) 299-7213
Can providers submit authorizations online?
Yes. The assistant says participating providers can submit authorizations and check statuses at eprg.wellmed.net.
What does the intake department ask first?
The member's health plan: UnitedHealthcare, Humana, or other.
What can callers ask about on this line?
Prior authorizations, claims, benefits, tech issues, or other.