800-718-1293: UnitedHealthcare Global Provider Services
Quick answer
(800) 718-1293 reaches UnitedHealthcare (provider services). It is answered by automated phone menu → hold queue. From the greeting, press 1 for member; press 2 for provider.
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Line at a glance
| Health plan | UnitedHealthcare |
|---|---|
| Department | Provider Services |
| Purpose | UnitedHealthcare Global line for medical providers calling about UnitedHealthcare Global members' benefits, authorizations and claim status. |
| Answered by | Automated phone menu → Hold queue |
| How to respond | Keypad |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Tax ID, Member ID, Member date of birth, Date of service, Total billed amount |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Member | 1 | |
| Provider | 2 | Opens a menuFor UnitedHealthcare Global members; refers non-Global member calls to 877-842-3210. |
| Benefits or authorizations | 2 then 1 | Hold for an agentOffers an optional post-call survey, then holds. |
| Claim status | 2 then 2 | Asks for your IDAsks for the tax ID, member ID, member date of birth, date of service and total billed amount. |
Shortcuts and conditional instructions
- If you are a member 1 Press 1
- If you are a provider 2 Press 2
- If you are a provider calling about a non-Global member Call 877-842-3210
Questions about (800) 718-1293
What do I need for a claim status call at (800) 718-1293?
Your tax ID, the member's ID and date of birth, the date of service, and the total amount billed.
What number should providers use for non-Global members?
The menu says to call 877-842-3210.
How do providers ask about benefits or authorizations?
Press 2 for provider, then 1.