800-666-1353: UnitedHealthcare Provider Line
Quick answer
(800) 666-1353 reaches UnitedHealthcare. It is answered by AI assistant. From the greeting, press 9 or say “español” for Spanish; say “I'm a member” for member; say “benefits, claims, prior authorization, credentialing” for reason for call (provider).
Line at a glance
| Health plan | UnitedHealthcare |
|---|---|
| Department | Not listed |
| Purpose | UnitedHealthcare provider line where a virtual assistant asks for the reason for the call and the provider's NPI before routing to an advocate. |
| Answered by | AI assistant |
| How to respond | Voice |
| Supported languages | English, Spanish |
| Hours | Not stated in the greeting |
| Have ready | NPI or tax ID, Member ID, Member date of birth |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Spanish | 9 or say español | |
| Member | say I'm a member | |
| Reason for call (provider) | say benefits, claims, prior authorization, credentialing | Asks for your IDThe assistant asks for the reason, such as benefits, claims, prior authorization or credentialing, and asks for the NPI. |
Shortcuts and conditional instructions
- If you want to continue in Spanish 9 Say 'español' or press 9
- If you are a member Say 'I'm a member'
Skip the call
- UHC provider portal, chat with a live agent www.uhcprovider.com
Questions about (800) 666-1353
What should I have ready when calling 800-666-1353?
Your NPI or tax ID number. You may also be asked for the member ID and date of birth.
What does the virtual assistant ask?
The reason for your call, for example benefits, claims, prior authorization or credentialing, and your NPI.
Is there another way to reach a live agent?
The line says providers can chat with a live agent on the UHC provider portal at UHCprovider.com.