877-303-2414: UMR Medical and Dental Line

Quick answer

(877) 303-2414 reaches UMR. It is answered by automated phone menu. From the greeting, press 1 or say “medical” for Medical coverage; press 2 or say “dental” for dental coverage.

Line at a glance

Health planUMR
DepartmentNot listed
PurposeUMR line that sorts callers by medical or dental coverage and asks for a 6-digit passcode on the medical path.
Answered byAutomated phone menu
How to respondKeypad or voice
Supported languagesEnglish
HoursNot stated in the greeting
Have ready6-digit passcode

Shortcuts and conditional instructions

Questions about (877) 303-2414

Does this line handle medical and dental coverage?

Yes. Say medical or press 1, or say dental or press 2.

What does the medical option ask for?

A 6-digit passcode, spoken or entered on the keypad.

Is the call recorded?

The greeting says calls may be monitored or recorded for quality and training purposes.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.