888-884-2404: Tufts Health Plan Provider Services
Quick answer
(888) 884-2404 reaches Tufts Health Plan (provider services). It is answered by automated phone menu. From the greeting, say or enter your NPI; press # for NPI not known; press * for member.
Line at a glance
| Health plan | Tufts Health Plan |
|---|---|
| Department | Provider Services |
| Purpose | Tufts Health Plan provider services line that identifies providers by NPI, with options for callers who do not know their NPI and for members. |
| Answered by | Automated phone menu |
| How to respond | Keypad or voice |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | NPI |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Enter NPI | Say or enter your NPI | Asks for your IDAsks providers to say or enter their NPI. |
| NPI not known | # | Opens a menuAsks whether you are a provider, employer, broker, or prospective member. |
| Provider | # then say provider | |
| Employer | # then say employer | |
| Broker | # then say broker | |
| Prospective member | # then say prospective member | |
| Member | * |
Shortcuts and conditional instructions
- If you do not know your NPI # Press pound
- If you are a member * Press star
Questions about (888) 884-2404
What do I need to call Tufts Health Plan provider services?
Your NPI, which the system asks for first.
What if I don't know my NPI?
Press pound. The system then asks whether you are a provider, employer, broker, or prospective member.
Can members use this line?
Members are asked to press star.