800-279-9022: Tufts Health Plan Provider Services

Quick answer

(800) 279-9022 reaches Tufts Health Plan (provider services). It is answered by automated phone menu. From the greeting, press 1 or say “yes” for provider; press 2 or say “no” for not a provider.

Line at a glance

Health planTufts Health Plan
DepartmentProvider Services
PurposeProvider services line for Tufts Health Plan that asks callers to confirm they are a provider and offers self-service options at all hours.
Answered byAutomated phone menu
How to respondKeypad or voice
Supported languagesEnglish
HoursMonday–Friday 8:30 AM–4:30 PM, closed daily 12–1 PM (effective November 2, 2026); self-service options 24/7
Have readyNothing requested in the greeting

Shortcuts and conditional instructions

Questions about (800) 279-9022

What are the Tufts Health Plan provider services hours?

Monday through Friday, 8:30 AM to 4:30 PM, closed daily from 12 PM to 1 PM, effective November 2, 2026.

Can I use the line after hours?

Yes. The greeting says self-service options are available 24 hours a day, 7 days a week.

What is the first question?

Whether you are a provider: say yes or press 1, otherwise say no or press 2.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.