844-580-2474: TPA Exchange
Quick answer
(844) 580-2474 reaches TPA EXCHANGE, INC.. It is answered by automated phone menu → recorded message. From the greeting, press 1 for agent; press 2 for provider; press 3 for member; press 4 for pre-certification or pre-authorization.
Line at a glance
| Health plan | TPA EXCHANGE, INC. |
|---|---|
| Department | Not listed |
| Purpose | Main line for TPA Exchange with options for agents, providers, members and pre-certification; the provider option reaches Benefit Health Plan. |
| Answered by | Automated phone menu → Recorded message |
| How to respond | Keypad |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Agent | 1 | |
| Provider | 2 | Recorded messageReaches Benefit Health Plan; when the office is closed, a recording points to its website. |
| Member | 3 | |
| Pre-certification or pre-authorization | 4 |
Shortcuts and conditional instructions
- If you are an agent 1 Press 1
- If you are a provider 2 Press 2
- If you are a member 3 Press 3
- If you are calling for pre-certification or pre-authorization 4 Press 4
Skip the call
- Benefit Health Plan website www.benefithealthplan.com
Questions about (844) 580-2474
How do providers reach someone on this line?
Press 2. It reaches Benefit Health Plan.
How do I ask about pre-certification?
Press 4 for pre-certification or pre-authorization.
Is there a website?
The provider recording points to benefithealthplan.com, available 24 hours a day.