800-346-1223: The Loomis Company Customer Service

Quick answer

(800) 346-1223 reaches The Loomis Company (customer service). It is answered by automated phone menu. From the greeting, press 1 for provider: coverage or claim status; press 3 for member.

Line at a glance

Health planThe Loomis Company
DepartmentCustomer Service
PurposeCustomer service line for The Loomis Company for providers confirming coverage or claim status and for members.
Answered byAutomated phone menu
How to respondKeypad
Supported languagesEnglish
HoursNot stated in the greeting
Have readyNothing requested in the greeting

Shortcuts and conditional instructions

Skip the call

Questions about (800) 346-1223

How do providers check claim status at (800) 346-1223?

Press 1. The greeting also points to loomisco.com for enrollment and claim information.

Which option is for members?

Members press 3.

Is the benefit information a guarantee of payment?

No. The greeting says information is not a guarantee of benefits or payment and is subject to plan provisions, eligibility and medical necessity.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.