800-818-1263: Skai Blue Cross Blue Shield Service Line for Paychex Employees
Quick answer
(800) 818-1263 reaches Skai Blue Cross Blue Shield. It is answered by automated phone menu. From the greeting, press 1 or say “English” for english; press 2 or say “Spanish” for Spanish.
Line at a glance
| Health plan | Skai Blue Cross Blue Shield |
|---|---|
| Department | Not listed |
| Purpose | Skai Blue Cross Blue Shield service line for Paychex employees and their families, with provider and member options. |
| Answered by | Automated phone menu |
| How to respond | Keypad or voice |
| Supported languages | English, Spanish |
| Hours | Not stated in the greeting |
| Have ready | NPI, Member date of birth |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| English | 1 or say English | Opens a menuAsks callers to have an identification number ready and to choose provider or member. |
| Provider | 1 or say Englishthen 1 or say provider | Asks for your IDAsks for the NPI, a contact phone number, and whether the caller has already heard the disclaimer. |
| Member | 1 or say Englishthen 2 or say member | Asks for your IDAsks for the member's full date of birth. |
| Spanish | 2 or say Spanish |
Shortcuts and conditional instructions
- If you are a provider Choose English (say 'English' or press 1); then say 'provider' or press 1
- If you are a member Choose English (say 'English' or press 1); then say 'member' or press 2
Questions about (800) 818-1263
Who is this line for?
The greeting says it is the dedicated service line for Paychex employees and their families.
What does the provider option ask for?
Your NPI followed by pound, a contact phone number, and whether you have already listened to the disclaimer.
What does the member option ask for?
The full date of birth of the member you are calling about.