855-929-5956: Sage TPA Customer Service and Pre-certification

Quick answer

(855) 929-5956 reaches SAGE TPA. It is answered by automated phone menu. From the greeting, press 1 for customer service and pre-certification; press 2 for provider claim status; press 3 for advocacy; press 4 for Spanish.

Line at a glance

Health planSAGE TPA
DepartmentNot listed
PurposeMain line for Sage TPA covering customer service and pre-certification, provider claim status, advocacy, Spanish, and a dedicated option for Mark Cuban Companies.
Answered byAutomated phone menu
How to respondKeypad
Supported languagesEnglish, Spanish
HoursMonday through Friday 7 AM to 5:30 PM; Saturday 8 AM to 4 PM; Sunday 8 AM to noon (Central)
Have readyNothing requested in the greeting

Shortcuts and conditional instructions

Questions about (855) 929-5956

What are Sage's hours?

Monday through Friday 7 AM to 5:30 PM, Saturday 8 AM to 4 PM, and Sunday 8 AM to noon, Central Standard Time.

How do providers check claim status?

Press 2.

Is there an option for Mark Cuban Companies?

Yes, press 5.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.