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Coverage profile

Work Regence BlueShield of Washington across every published route

Use the current payer record to choose the right claim-status, eligibility, portal, phone, or appeals workflow. Substrate only marks routes that are published for this payer.

Claim status

EDI 276/277

The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Regence BlueShield of Washington.

Supported

Eligibility

EDI 270/271

The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Regence BlueShield of Washington.

Available

Enhanced claim status

Availity ECS
Supported

Portal claim status

Browser automation

The Substrate Claim Status Agent can check claim status via the payer portal for Regence BlueShield of Washington.

Supported

Substrate prior authorization catalog

1 source

Browse Regence BlueShield of Washington’s official prior authorization lists and lookups in Substrate’s catalog.

  • Plan scope
  • Original sources
  • Review dates
Open prior authorization catalog

Other aliases

Also known as

  • 00932
  • 10054
  • 1997
  • 7451
  • 7451MA
  • 93200
  • RGBLS
  • SB931
  • WABLS
  • WARBCS
  • Blue Shield Washington - Regence
  • Regence Blue Shield Washington
  • Regence BlueShield of Washington - Medicare Advantage
  • REGENCE BS WASHINGTON
  • REGENCE BLUESHIELD
  • REGENCE_WA

Routing reference

Regence BlueShield of Washington payer IDs and operating states

Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.

Regence BlueShield of Washington payer name, operating states, and transaction-specific payer IDs
Payer nameRegence BlueShield of WashingtonSource: Substrate payer directory · data last changed
Operating statesWASource: Substrate payer directory · data last changed
837P professional claims payer IDStedi00932Source: Stedi payer catalog · catalog dated · matched by payer ID
837I institutional claims payer IDStedi00932Source: Stedi payer catalog · catalog dated · matched by payer ID
835 ERA payer IDStedi00932Enrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID
270 eligibility payer IDStedi00932Source: Stedi payer catalog · catalog dated · matched by payer ID
270 eligibility payer IDAvaility00932Source: Availity payer catalog · catalog dated · matched by payer ID
276 claim status payer IDStedi00932Source: Stedi payer catalog · catalog dated · matched by payer ID
276 claim status payer IDAvaility00932Source: Availity payer catalog · catalog dated · matched by payer ID

Routing sources and verification

  • Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Data last changed ; checked .Open payer website ↗
  • Stedi payer catalogMatched by payer ID; matched record: Regence BlueShield of Washington. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
  • Availity payer catalogMatched by payer ID; matched record: REGENCE BS WASHINGTON. Source dated .The attached API workbook supplies 270 and 276 payer IDs only. It does not supply 837P, 837I, or 835 IDs.Open current Availity reference ↗

Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.

Phone and fax contacts

Numbers vary by plan, service, and department. Check the member’s ID card before calling or sending a fax.

Phone numbers51
Regence BlueShield of Washington phone numbers
Channel and numberPayer NotesDepartmentSpecialties
phone(800) 334-8134Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • RXBENEFITS
Pharmacy
phone(800) 441-9188Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • Customer Service
Hospital, Hospital - Inpatient
phone(800) 451-0287Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
Hospital, Hospital - Inpatient
phone(800) 524-0149Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL
Dental Care
phone(800) 676-2583Eligibility / benefitsBenefit context: Limitations; Benefit context: Contact Following Entity for Eligibility or Benefit Information
  • BLUE CARD ELIGIBILITY
  • CUSTOMER SERVICE
  • Customer Service
  • REGENCE BLUESHIELD OF WASHINGTON
Health Benefit Plan Coverage, Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Physician Visit - Office: Well
phone(800) 710-9341Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • LIVINITI
Pharmacy
phone(800) 972-8088Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CUSTOMER SERVICE
Hospital, Hospital - Inpatient
phone(800) 981-3546Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • Customer Service
Hospital, Hospital - Inpatient
phone(844) 770-1500Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • Davis Vision
Vision (Optometry)
phone(888) 202-1654Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CVS CAREMARK (CVS)
Pharmacy
phone(800) 274-7767Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(833) 834-1630Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(855) 629-3650Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(866) 470-6244Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Hospital
phone(866) 773-2884Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • UTILIZATION MANAGEMENT
phone(888) 235-3813Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(800) 924-7141Other stated context, PharmacyBenefit context: Co-Insurance; Benefit context: Benefit Description
  • BLUECROSS AND BLUESHIELD OF TENNESSEE
  • MAGELLANRX
Hospital - Outpatient, Pharmacy
phone(855) 339-8558Behavioral health, Other stated contextBenefit context: Active Coverage; Benefit context: Coverage Basis
  • LUCET
Mental Health
phone(602) 864-4320Other stated contextBenefit context: Benefit Description
  • BLUE CROSS BLUE SHIELD OF AZ
Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient
phone(800) 232-2345Other stated contextBenefit context: Benefit Description
  • BLUE CROSS BLUE SHIELD OF AZ
Hospital - Inpatient, Professional (Physician) Visit - Office, Hospital, Hospital - Outpatient
phone(800) 351-2370Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment
  • CLINICAL INTAKE OPERATIONS
Hospital
phone(800) 424-8270Other stated contextBenefit context: Coverage Basis
  • PRIME THERAPEUTICS
phone(800) 523-6435Other stated contextBenefit context: Co-Payment
  • LABLUE Clinical Inquiry
Hospital - Emergency Accident, Hospital - Emergency Medical, Emergency Services
phone(800) 541-6652Other stated contextBenefit context: Co-Insurance
  • BLUE SHIELD OF CALIFORNIA
Hospital
phone(800) 664-2583Other stated contextBenefit context: Active Coverage
  • HORIZON BCBSNJ
Health Benefit Plan Coverage
phone(800) 780-7881Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment
  • CLINICAL INTAKE OPERATIONS
Hospital
phone(800) 827-4814Other stated contextBenefit context: Limitations
  • SKAI BLUE CROSS AND BLUE SHIELD
Hospital - Inpatient
phone(800) 862-3338Other stated contextBenefit context: Co-Insurance
  • ICM
Hospital - Inpatient
phone(800) 892-6116Other stated contextBenefit context: Co-Insurance
  • BCBSKC MED MGMT DEPT
Hospital - Inpatient
phone(833) 447-4397Other stated contextBenefit context: Coverage Basis
  • REACH KIDNEY CARE
phone(833) 592-9954Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Hospital
phone(833) 663-8703Other stated contextBenefit context: Co-Insurance
  • CREDENCE BCBS
Hospital
phone(833) 800-4033Other stated contextBenefit context: Coverage Basis
  • CREDENCE BCBS
phone(855) 784-4561Other stated contextBenefit context: Co-Insurance
  • PREMERA BLUE CROSS
Hospital - Inpatient
phone(866) 205-5107Other stated contextBenefit context: Coverage Basis
  • PA LOGIC SOLUTIONS
phone(866) 678-7603Other stated contextBenefit context: Co-Insurance
  • Quantum
Hospital, Hospital - Inpatient
phone(866) 803-8002Other stated contextBenefit context: Coverage Basis
  • CARELON MEDICAL BENEFITS MANAGEMENT
  • EVICORE HEALTHCARE
phone(877) 291-0360Other stated contextBenefit context: Co-Insurance
  • CARELON
Hospital
phone(877) 986-8136Other stated contextBenefit context: Co-Insurance
  • QUANTUM HEALTH
Hospital - Outpatient
phone(888) 849-3682Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment
  • CLINICAL INTAKE OPERATIONS
Hospital
phone(800) 214-4844
  • REGENCE BLUESHIELD OF WASHINGTON
phone(800) 253-0838
  • REGENCE BLUESHIELD
phone(800) 327-6716
  • REGENCE BLUESHIELD OF WASHINGTON
phone(800) 432-3990
  • REGENCE BLUESHIELD OF WASHINGTON
phone(800) 452-6333
  • REGENCE BLUECROSS BLUESHIELD OF OREGON
phone(800) 716-2299
  • REGENCE BLUESHIELD OF WASHINGTON
phone(800) 727-2227
  • REGENCE BLUESHIELD OF WASHINGTON
phone(844) 465-5227
  • SKAI BLUE CROSS BLUE SHIELD
phone(877) 417-6222
  • REGENCE BLUECROSS BLUESHIELD OF UTAH
phone(877) 444-2374
  • REGENCE BLUESHIELD OF WASHINGTON
phone(888) 233-8351
  • REGENCE BLUESHIELD OF WASHINGTON

Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.

Fax numbers9
Regence BlueShield of Washington fax numbers
Channel and numberPayer NotesDepartmentSpecialties
fax(410) 781-7661Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • UTILIZATION MANAGEMENT
fax(800) 453-4341Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment
  • CLINICAL INTAKE OPERATIONS
Hospital
fax(833) 453-0101Other stated contextBenefit context: Coverage Basis
  • REACH KIDNEY CARE
fax(833) 938-9934Other stated contextBenefit context: Co-Insurance
  • CREDENCE BCBS
Hospital
fax(844) 295-4637Other stated contextBenefit context: Co-Insurance
  • BLUE SHIELD OF CALIFORNIA
Hospital
fax(866) 606-6021Other stated contextBenefit context: Coverage Basis
  • PA LOGIC SOLUTIONS
fax(877) 663-7526Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment
  • CLINICAL INTAKE OPERATIONS
Hospital
fax(501) 379-1200
  • SKAI BLUE CROSS BLUE SHIELD
fax(888) 282-1321
  • REGENCE BLUESHIELD OF WASHINGTON

Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.

Retired numbers1

These numbers played a not-in-service recording when called. Do not use them; call the replacement or the number on the member’s ID card.

  • (800) 397-7337Not in service when called; re-check pending

Not affiliated with Regence BlueShield of Washington or BCBSA.

Confirm routing with your clearinghouse. Report an error

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.