800-452-6333: Regence Provider Customer Service
Quick answer
(800) 452-6333 reaches Regence BlueCross BlueShield of Oregon (provider customer service). It is answered by automated phone menu. From the greeting, press 1 for Regence, BridgeSpan or Asuris member; press 2 for non-Regence member (BlueCard).
Line at a glance
| Health plan | Regence BlueCross BlueShield of Oregon |
|---|---|
| Department | Provider Customer Service |
| Purpose | Regence provider customer service line for Regence, BridgeSpan and Asuris members and, through the BlueCard team, for members of other Blue plans. |
| Answered by | Automated phone menu |
| How to respond | Keypad |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Tax ID |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Regence, BridgeSpan or Asuris member | 1 | |
| Non-Regence member (BlueCard) | 2 | Opens a menuReaches the Regence BlueCard provider customer service team for Regence providers calling about other Blue plans' members. |
| Claims | 2 then 1 | Asks for your IDAsks federal employee program callers to press 1, then asks for the provider tax ID followed by pound. |
| Pre-authorization, eligibility or benefits | 2 then 2 | |
| Return to the provider main menu | 2 then 0 |
Shortcuts and conditional instructions
- If you are calling about a Regence, BridgeSpan or Asuris member 1 Press 1
- If you are calling about a non-Regence member 2 Press 2
Questions about (800) 452-6333
How do Regence providers ask about another Blue plan's member?
Press 2 for non-Regence member to reach the Regence BlueCard provider customer service team.
What does the BlueCard claims option ask for?
It asks federal employee program callers to press 1, then asks for your provider tax ID followed by pound.
Is customer service information a guarantee of payment?
No. The greeting says it is not a guarantee of payment unless state law requires otherwise.