888-869-4600: OptumRx
Quick answer
(888) 869-4600 reaches Optum. It is answered by automated phone menu. From the greeting, press 9 or say “español” for Spanish; press 1 or say “member” for member; press 2 or say “pharmacist” for pharmacist; press 3 or say “provider” for provider.
Line at a glance
| Health plan | Optum |
|---|---|
| Department | Not listed |
| Purpose | OptumRx line with a virtual assistant that routes members, pharmacists and providers. |
| Answered by | Automated phone menu |
| How to respond | Keypad or voice |
| Supported languages | English, Spanish |
| Hours | Not stated in the greeting |
| Have ready | Member date of birth |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Spanish | 9 or say español | |
| Member | 1 or say member | Asks for your IDAsks for the member's date of birth for verification. |
| Pharmacist | 2 or say pharmacist | |
| Provider | 3 or say provider |
Shortcuts and conditional instructions
- If you are a member 1 Say 'member' or press 1
- If you are a pharmacist 2 Say 'pharmacist' or press 2
- If you are a provider 3 Say 'provider' or press 3
Questions about (888) 869-4600
Which option is for providers at (888) 869-4600?
Say provider or press 3.
What does the member option ask for?
Your date of birth, for security verification.
Is Spanish available?
Yes. Say español or press 9.