877-836-6806: Optum Virtual Assistant Phone Line
Quick answer
(877) 836-6806 reaches Optum. It is answered by AI assistant. From the greeting, stay on the line (virtual assistant asks which topic you need).
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Line at a glance
| Health plan | Optum |
|---|---|
| Department | Not listed |
| Purpose | Optum virtual assistant line for claims, prior authorizations, admission and discharge notifications, and benefits and eligibility. |
| Answered by | AI assistant |
| How to respond | Voice |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Virtual assistant asks which topic you need | Stay on the line | AI assistantAvery offers claims, prior authorizations, admission and discharge notifications, and benefits and eligibility. |
Questions about (877) 836-6806
What can I call Optum about?
The assistant lists claims, prior authorizations, admission and discharge notifications, and benefits and eligibility.
What happens if I do not answer the assistant?
It prompts again and then ends the call if there is still no response.