855-822-4325: Optum Virtual Assistant
Quick answer
(855) 822-4325 reaches Optum. It is answered by AI assistant. From the greeting, say “claims, prior authorizations, notifications, or benefits and eligibility” for claims, prior authorizations, admission and discharge notifications, benefits and eligibility.
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Line at a glance
| Health plan | Optum |
|---|---|
| Department | Not listed |
| Purpose | Optum line answered by a virtual assistant that handles claims, prior authorizations, admission and discharge notifications, and benefits and eligibility. |
| Answered by | AI assistant |
| How to respond | Voice |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Claims, prior authorizations, admission and discharge notifications, benefits and eligibility | say claims, prior authorizations, notifications, or benefits and eligibility | AI assistantThe virtual assistant Avery asks which of these topics the call is about. |
Questions about (855) 822-4325
What can the Optum assistant at (855) 822-4325 help with?
Claims, prior authorizations, admission and discharge notifications, and benefits and eligibility.
Is the call recorded?
The greeting says the call may be recorded for quality purposes.