844-782-2678: Molina Healthcare of Nebraska Provider Line
Quick answer
Molina Healthcare of Nebraska provider line routing Medicaid and Medicare calls; the Medicare branch lists pharmacy, claims, authorizations, CVS Caremark, case management, dental, and vision.
Call observed . The recorded menu was reviewed. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Medicaid | 1 or say Medicaid | Opens a menuAsks an open-ended question about the call, such as authorization status, claim status, or member eligibility. No usable answer was given. |
| Medicare | 2 or say Medicare | Opens a menuLists pharmacy, claims, authorizations, CVS Caremark, case management, dental, and vision. |
Line at a glance
- Department
- Provider line
- Answered by
- Automated phone menu
- How to respond
- Keypad or voice
- Supported languages
- English
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 41 s
Thank you for calling Molina Healthcare of Nebraska provider line. Your call may be monitored or recorded. Please tell me which service you're calling about. For Medicaid, say Medicaid. For Medicare, say Medicare. Sorry, I didn't get that. For Medicaid, say Medicaid or press 1. Sorry, I still didn't get that. For Medicaid, press 1. For Medicare, press 2.
Press 1 · 1 min 10 s
Thank you for calling Molina Healthcare of Nebraska provider line. Your call may be monitored or recorded. Please tell me which service you're calling about. For Medicaid, say Medicaid. For Medicare, say Medicare. Sorry, I didn't get that. For Medicaid, say Medicaid or press 1. Sorry, I still didn't get that. For Medicaid, press 1. For Medicare, press 2. How may I help you today? Sorry, I didn't get that. Could you please provide more details about your request? For example, are you calling to check the authorization status, claim status, or eligibility for a member?
Press 2 · 1 min 12 s
Thank you for calling Molina Healthcare of Nebraska provider line. Your call may be monitored or recorded. Please tell me which service you're calling about. For Medicaid, say Medicaid. For Medicare, say Medicare. Sorry, I didn't get that. For Medicaid, say Medicaid or press 1. Sorry, I still didn't get that. For Medicaid, press 1. For Medicare, press 2. How may I help you today? I'm sorry, I didn't catch that. To help us better route your call, please select one of these options. pharmacy, claims, authorizations, CVS Caremark, case management, dental, vision. or none of those.
More questions about (844) 782-2678 (2)
What topics does the Medicare branch list?
Pharmacy, claims, authorizations, CVS Caremark, case management, dental, and vision.
Can I say my request?
Yes. The Medicaid branch asks you to describe the call, such as authorization status, claim status, or member eligibility.