Molina Healthcare of California phone line (800) 526-8196
Quick answer
Route Molina Healthcare of California callers: providers reach a live provider line after a plan-type prompt, and members use member services.
Call observed . The recorded menu was reviewed. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Provider | 1 | Opens a menu |
| Central Health Medicare plan or Brand New Day member | 1 then 1 | Live personReached the Molina provider line; agent asked how to help |
| All others | 1 then 2 | |
| Member services | 2 | |
| Repeat choices | # | Opens a menu |
Line at a glance
- Answered by
- Automated phone menu → Live person
- How to respond
- Keypad
- Supported languages
- English
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 13 s
Thank you for calling Molina Healthcare of California. If you are a provider, press 1. For member services, press 2. To hear the choices again, press pound.
Press 1 · 19 s
Thank you for calling Molina Healthcare of California. If you are a provider, press 1. For member services, press 2. To hear the choices again, press If you are a central health Medicare plan or brand new day member, press 1. All others, press 2.
Press 1 → 1 · 32 s
Thank you for calling Molina Healthcare of California. If you are a provider, press 1. For member services, press 2. To hear the choices again, press If you are a central health Medicare plan or brand new day member, press 1. All others, press 2. Thank you for calling Molina Healthcare of California provider line. Your call may be monitored or recorded. How may I help you today?
More questions about (800) 526-8196 (2)
How do providers reach a live person?
Press 1 for provider, then press 1 if you are a Central Health Medicare plan or Brand New Day member. The line then reaches its provider line, where an agent asks how to help.
How do members reach member services?
Press 2 at the main menu.