800-925-2272: Meritain Health
Quick answer
Meritain Health line that sorts callers into employer or broker, plan participant, and healthcare provider paths, with flexible spending account transfers and extension dialing.
Call observed . The recorded menu was reviewed. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Employer, plan sponsor, agent, or broker | 1 | |
| Plan participant | 2 | Asks for your IDAsks for the participant identification number. Letters are entered with star, and the number ends with pound. |
| Healthcare provider or network representative | 3 | |
| Spanish | 4 | |
| Flexible spending account | 5 | Transfers the callCaller is transferred. |
| Extension dialing | 9 | Asks for your IDAsks for the party's extension; The company directory also uses 9 and pound. |
Line at a glance
- Answered by
- Automated phone menu
- How to respond
- Keypad
- Supported languages
- English, Spanish
- Have ready
- Member ID
Shortcuts and conditional instructions
- If calling regarding a flexible spending account 5 Press 5
- If knows the extension of the person being called 9 Press 9
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 1 min 15 s
Thank you for calling Meritain Health. This call does not guarantee benefits. final coverage or non-coverage determination will be made after receipt and processing of your claim. pursuant to all the applicable terms of the plan, including the plan's various exclusions and limitations. Para español, presione 4. If you're calling regarding your flexible spending account, press 5. Do you know the extension of the person you are calling, press 9. If you are an employer, plan sponsor, agent, or broker, press 1. If you are a plan participant, press 2. If you are a healthcare provider or network representative, press 3. To use the company directory, press 9 and the pound sign. To hear these options again, press the star key. Para español, presione 4. If you're calling regarding your flexible spending account, press 5. Do you know the extension of the person you are calling, press 9. If you are an employer, plan sponsor, agent, or broker, press 1. If you are a plan participant, press 2. If you are a healthcare provider or network representative, press 3. To use the company directory, press 9 and the pound sign. To hear these options again, press the star key.
Press 2 · 57 s
Thank you for calling Maritime Health. This call does not guarantee benefits. Final coverage or non-coverage determination will be made after receipt and processing of your claim. pursuant to all the applicable terms of the plan, including the plan's various exclusions and limitations. Para español, presione 4. If you're calling regarding your flexible spending account, press 5. To know the extension of the person you are calling, press 9. If you are an employer, plan sponsor, agent, or broker, press 1. If you are a plan participant, press 2. If you are a healthcare provider or network representative, press 3. To use the company directory, press 9 and the pound sign. To hear these options again, press the star key. Please enter the plan participant's identification number. If the identification number contains letters, please press the star key. Otherwise, enter the number followed by the pound sign.
Press 5 · 50 s
Thank you for calling Meritain Health. This call does not guarantee benefits. Final coverage or non-coverage determination will be made after receipt and processing of your claim. pursuant to all the applicable terms of the plan, including the plan's various exclusions and limitations. Para español, presione 4. If you're calling regarding your flexible spending account, press 5. Do you know the extension of the person you are calling, press 9. If you are an employer, plan sponsor, agent, or broker, press 1. If you are a plan participant, press 2. If you are a healthcare provider or network representative, press 3. To use the company directory, press 9 and the pound sign. To hear these options again, press the star key. Please wait while your call is transferred.
Press 9 · 1 min 21 s
Thank you for calling Meritain Health. This call does not guarantee benefits. final coverage or non-coverage determination will be made after receipt and processing of your claim. pursuant to all the applicable terms of the plan, including the plan's various exclusions and limitations. Para español, presione 4. If you're calling regarding your flexible spending account, press 5. Do you know the extension of the person you are calling, press 9. If you are an employer, plan sponsor, agent, or broker, press 1. If you are a plan participant, press 2. If you are a healthcare provider or network representative, press 3. To use the company directory, press 9 and the pound sign. To hear these options again, press the star key. Thank you for calling Meritain Health. Please enter your party's extension now. You have entered an invalid extension. Thank you for calling Meritain Health. Please enter your party's extension now.
More questions about (800) 925-2272 (2)
What does a plan participant need?
The participant's identification number. Letters are entered with the star key, and the number ends with pound.
What happens with an FSA question?
Press 5 and the call is transferred.