800-828-6922: Meritain Health Phone Menu
Quick answer
Meritain Health phone menu that routes employers, plan participants, providers and flexible spending account callers by keypad.
Call observed . The recorded menu was reviewed. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Employer, plan sponsor, agent or broker | 1 | |
| Plan participant | 2 | Asks for your IDAsks for the plan participant's identification number. Letters are entered with the star key, and the number ends with the pound sign. |
| Healthcare provider or network representative | 3 | |
| Spanish | 4 | |
| Flexible spending account | 5 | Transfers the callPlays 'Please wait while your call is transferred.' The destination team was not named. |
| Party's extension or company directory | 9 | Opens a menuAsks for the party's extension. An invalid extension repeats the prompt. |
Line at a glance
- Answered by
- Automated phone menu
- How to respond
- Keypad
- Supported languages
- English, Spanish
- Have ready
- Member ID
Shortcuts and conditional instructions
- If you are an employer, plan sponsor, agent, or broker 1 Press 1
- If you are a plan participant 2 Press 2
- If you are a healthcare provider or network representative 3 Press 3
- If you're calling regarding your flexible spending account 5 Press 5
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 1 min 15 s
Thank you for calling Meritain Health. This call does not guarantee benefits. final coverage or non-coverage determination will be made after receipt and processing of your claim. pursuant to all the applicable terms of the plan, including the plan's various exclusions and limitations. Para español, presione 4. If you're calling regarding your flexible spending account, press 5. Do you know the extension of the person you are calling, press 9. If you are an employer, plan sponsor, agent, or broker, press 1. If you are a plan participant, press 2. If you are a healthcare provider or network representative, press 3. To use the company directory, press 9 and the pound sign. To hear these options again, press the star key. Para español, presione 4. If you're calling regarding your flexible spending account, press 5. Do you know the extension of the person you are calling, press 9. If you are an employer, plan sponsor, agent, or broker, press 1. If you are a plan participant, press 2. If you are a healthcare provider or network representative, press 3. To use the company directory, press 9 and the pound sign. To hear these options again, press the star key.
Press 2 · 1 min 0 s
Thank you for calling Meritain Health. This call does not guarantee benefits. Final coverage or non-coverage determination will be made after receipt and processing of your claim. pursuant to all the applicable terms of the plan, including the plan's various exclusions and limitations. Para español, presione 4. If you're calling regarding your flexible spending account, press 5. Do you know the extension of the person you are calling, press 9. If you are an employer, plan sponsor, agent, or broker, press 1. If you are a plan participant, press 2. If you are a healthcare provider or network representative, press 3. To use the company directory, press 9 and the pound sign. To hear these options again, press the star key. Please enter the plan participants identification number. If the identification number contains letters, please press the star key. Otherwise, enter the number followed by the pound sign.
Press 5 · 49 s
Thank you for calling Meritain Health. This call does not guarantee benefits. Final coverage or non-coverage determination will be made after receipt and processing of your claim. pursuant to all the applicable terms of the plan, including the plan's various exclusions and limitations. Para español, presione 4. If you're calling regarding your flexible spending account, press 5. If you know the extension of the person you are calling, press 9. If you are an employer, plan sponsor, agent, or broker, press 1. If you are a plan participant, press 2. If you are a healthcare provider or network representative, press 3. To use the company directory, press 9 and the pound sign. To hear these options again, press the star key. Please wait while your call is transferred.
Press 9 · 1 min 22 s
Thank you for calling Maritime Health. This call does not guarantee benefits. final coverage or non-coverage determination will be made after receipt and processing of your claim. pursuant to all the applicable terms of the plan, including the plan's various exclusions and limitations. Para español, presione 4. If you're calling regarding your flexible spending account, press 5. If you know the extension of the person you are calling, press 9. If you are an employer, plan sponsor, agent, or broker, press 1. If you are a plan participant, press 2. If you are a healthcare provider or network representative, press 3. To use the company directory, press 9 and the pound sign. To hear these options again, press the star key. Thank you for calling Maritime Health. Please enter your party's extension now. You have entered an invalid extension. Thank you for calling Maritime Health. Please enter your party's extension now.
More questions about (800) 828-6922 (3)
How do plan participants get help here?
Press 2 and enter your identification number. If it has letters, press the star key first; otherwise end the number with the pound sign.
How do I reach flexible spending account help?
Press 5 to be transferred.
Can I call a specific person?
Press 9 and enter the party's extension. An invalid extension repeats the prompt.