800-807-1301: Kentucky Medicaid eligibility verification
Quick answer
Kentucky Medicaid voice response line where providers verify eligibility by keypad using a Medicaid provider ID; enrollment callers are pointed to the provider enrollment call center.
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Call observed . The recorded menu was reviewed. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Eligibility verification | 1 | Asks for your IDAsks for an 8- or 10-digit Medicaid provider ID followed by pound. |
| Customer service representative | 0 |
Line at a glance
- Department
- Eligibility verification system
- Answered by
- Automated phone menu
- How to respond
- Keypad
- Supported languages
- English
Shortcuts and conditional instructions
- If submitted an enrollment application within the last 30 days The application is still in process
- If needing further assistance with enrollment Call the provider enrollment call center at 877-838-5085
- If needing eligibility verification 1 Press 1
Skip the call
- Eligibility verification by keypad with a Medicaid provider ID
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 39 s
Welcome to Kentucky Voice Response Eligibility Verification System. The information given is subject to change without notice. Please verify the Kentucky Medicaid member card. For eligibility verification, press 1. If you have submitted your enrollment application within the last 30 days, your application is still in process. If you need further assistance, please call the provider enrollment call center. at 8778385085. For assistance from a customer service representative, press 0.
Press 1 · 45 s
Welcome to Kentucky Voice Response eligibility verification system. The information given is subject to change without notice. Please verify the Kentucky Medicaid member card. For eligibility verification, press 1. If you have submitted your enrollment application within the last 30 days, your application is still in process. If you need further assistance, please call the provider enrollment call center. at 877 838 5085. For assistance from a customer service rep Please enter your 8 digit or 10 digit Medicaid provider ID number. followed by the pound sign.
More questions about (800) 807-1301 (2)
How do I verify eligibility?
Press 1, then enter your 8- or 10-digit Medicaid provider ID followed by pound.
What about a recent enrollment application?
Applications submitted in the last 30 days are still in process. The line gives the provider enrollment call center at 877-838-5085.