844-276-3737: Marpai Health Provider and Member Line
Quick answer
(844) 276-3737 reaches Marpai Health. It is answered by automated phone menu → AI assistant. From the greeting, press 1 for provider; press 2 for member.
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Line at a glance
| Health plan | Marpai Health |
|---|---|
| Department | Not listed |
| Purpose | Provider and member line for Marpai Health, with provider benefits, eligibility, claim status and pre-certification questions going to an AI assistant. |
| Answered by | Automated phone menu → AI assistant |
| How to respond | Keypad |
| Supported languages | English |
| Hours | AI assistant available 24 hours a day, 7 days a week |
| Have ready | Full name, Callback number, NPI, TIN |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Provider | 1 | Opens a menuOpens a second menu; each option connects to the AI assistant. |
| Benefits | 1 then 1 | AI assistantConnects to an AI assistant that asks for your full name, callback number, NPI and TIN. |
| Eligibility | 1 then 2 | AI assistantConnects to an AI assistant that asks for your full name, callback number, NPI and TIN. |
| Claim status | 1 then 3 | AI assistantConnects to an AI assistant that asks for your full name, callback number, NPI and TIN. |
| Pre-certification | 1 then 4 | AI assistantConnects to an AI assistant that asks for your full name, callback number, NPI and TIN. |
| Member | 2 |
Shortcuts and conditional instructions
- If you are a provider 1 Press 1
- If you are a member 2 Press 2
- If you are calling for benefits Choose provider (1); then press 1
- If you are calling for eligibility Choose provider (1); then press 2
- If you are calling for claim status Choose provider (1); then press 3
- If you are calling for pre-certification Choose provider (1); then press 4
Skip the call
- Verify benefits, eligibility and claim status online gomarpai.com
Questions about (844) 276-3737
What does the Marpai AI assistant need to verify a provider?
Your full name, a callback number, your 10-digit NPI and your 9-digit TIN, then member details such as a member ID or date of birth.
What can the AI assistant help with?
Eligibility and coverage verification, benefit plan details and claim status. Prior authorizations, referrals, payments and appeals may be escalated to a human.
Is the assistant available after hours?
Yes. It says it is available 24 hours a day, 7 days a week.
Can I check claims online?
The greeting points to gomarpai.com for benefits, eligibility and claim status.