866-678-8079: Quantum Health Provider Line
Quick answer
(866) 678-8079 reaches Luminare Health (provider line). It is answered by automated phone menu → hold queue. From the greeting, press 9 for member; press 7 for automated eligibility or benefits fax-back; press 1 for extension; press 2 for 2025 or prior claim questions (Anthem customer service).
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Line at a glance
| Health plan | Luminare Health |
|---|---|
| Department | Provider Line |
| Purpose | Quantum Health provider line for an employer plan, with care coordinators, eligibility fax-back, and routing of claim questions to Anthem (2025 and prior) or Luminare Health (2026). |
| Answered by | Automated phone menu → Hold queue |
| How to respond | Keypad or voice |
| Supported languages | English, Spanish |
| Hours | 8:30 AM to 10 PM Eastern, Monday through Friday |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Member | 9 | Hold for an agentCare coordinator system asks for name, facility and callback number, then holds for a care coordinator. |
| Automated eligibility or benefits fax-back | 7 | Recorded messageAutomated fax-back of eligibility or medical benefits verification. |
| Extension | 1 | Asks for your IDAsks for the last 5 digits of the extension. |
| 2025 or prior claim questions (Anthem customer service) | 2 | Transfers the callDescribed as connecting to Anthem customer service. |
| 2026 claim questions (Luminare Health customer service) | 3 | Transfers the callConnects to Luminare Health customer service. |
| Medical, dental, vision or COBRA coverage and benefits | 3 then 1 | |
| Benefit spending accounts | 3 then 2 | Opens a menuOffers account balance and transactions (1) or card services (2). |
| Spanish | 3 then 8 or say español | |
| Repeat options | 0 or say repeat |
Skip the call
- Patient benefits, claims and authorizations ccbyqh.com
Questions about (866) 678-8079
What are the hours?
8:30 AM to 10 PM Eastern Time, Monday through Friday.
Where do 2026 claim questions go?
Press 3 to be connected to Luminare Health customer service.
Can I get eligibility without an agent?
Yes. Press 7 for an automated fax-back of eligibility or medical benefits, or use ccbyqh.com.