855-366-6660: Promise Health Plan

Quick answer

(855) 366-6660 reaches Luminare Health. It is answered by automated phone menu. From the greeting, press 1 for member; press 2 for provider; press 1 or say “español” for Spanish (oprima uno).

Line at a glance

Health planLuminare Health
DepartmentNot listed
PurposePromise Health Plan line for members and providers; providers identify themselves by tax ID.
Answered byAutomated phone menu
How to respondKeypad
Supported languagesEnglish, Spanish
HoursNot stated in the greeting
Have readyTax ID

Questions about (855) 366-6660

What do providers need for (855) 366-6660?

The 9-digit tax ID, entered on the phone keypad.

How do members reach the plan?

Press 1 at the greeting.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.