855-339-8558: Behavioral Health Services
Quick answer
(855) 339-8558 reaches Lucet (behavioral health services). It is answered by automated phone menu. From the greeting, press 8 or say “español” for Spanish; press # for opt out of call recording; say “referral, benefits, claims, autism or case management” for reason for calling.
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Line at a glance
| Health plan | Lucet |
|---|---|
| Department | Behavioral Health Services |
| Purpose | Behavioral health services line that offers Spanish, a recording opt-out and a spoken reason-for-calling prompt for referrals, benefits, claims, autism or case management. |
| Answered by | Automated phone menu |
| How to respond | Keypad or voice |
| Supported languages | English, Spanish |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Spanish | 8 or say español | |
| Opt out of call recording | # | |
| Reason for calling | say referral, benefits, claims, autism or case management |
Shortcuts and conditional instructions
- If you would prefer not to be recorded # Press the pound key
- If you want Spanish 8 Say 'español' or press 8
Questions about (855) 339-8558
What can I say at the reason-for-calling prompt?
Examples given are referral, benefits, claims, autism or case management.
Can I avoid being recorded on this line?
Yes. Press the pound key.
Is Spanish available?
Yes. Say 'español' or press 8.