800-411-3650: Lucent Health Tennessee
Quick answer
(800) 411-3650 reaches LUCENT HEALTH. It is answered by automated phone menu. From the greeting, press 0 for extension or company directory; press 1 for member; press 2 for provider.
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Line at a glance
| Health plan | LUCENT HEALTH |
|---|---|
| Department | Not listed |
| Purpose | Member and provider line for Lucent Health in Tennessee, with an automated provider line for verification of benefits. |
| Answered by | Automated phone menu |
| How to respond | Keypad |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Extension or company directory | 0 | |
| Member | 1 | |
| Provider | 2 | Recorded messageOutside business hours, offers the automated provider line for verification of benefits on 1; other callers are asked to call back during business hours. |
| Automated provider line for verification of benefits | 2 then 1 |
Shortcuts and conditional instructions
- If you are a member 1 Press 1
- If you are a provider 2 Press 2
- If you want to dial by extension or reach the company directory 0 Press 0
Skip the call
- Availity eligibility verification (select Lucent Health as the payer)
- Lucent Health online portal for claim status www.lucenthealth.com
Questions about (800) 411-3650
How do providers verify eligibility for Lucent Health?
The greeting says Lucent Health is on Availity; select Lucent Health as the payer.
How do I check claim status?
The greeting points to the Lucent Health online portal.
Is there an automated provider line after hours?
Yes. Press 2 for providers, then 1 for the automated verification-of-benefits line.